Travel Consultant – After Hours, Evening, Weekends

🔥 0 minutes ago

🏈 Alabama, Arizona, +20 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🦬 Montana – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $24 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Consultant

🚫👨‍🎓 No degree required

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

ADTRAV Travel Management

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1977

💼 Consulting

📦 Logistics

✈️ Travel

Consulting • Logistics • Travel

ADTRAV Travel Management is a company that provides travel management software and services to corporate and government organizations, aiming to make travel as easy and efficient as possible. They offer a comprehensive suite of applications tailored to the needs of modern travel programs, along with 24/7 access to seasoned travel agents, expert guidance, and support for various types of travel such as lodging, events, and global programs. ADTRAV's commitment to customer service is reflected in their high traveler satisfaction rates and dedicated consulting services.

📋 Description

• Answer calls and emails promptly from clients requesting new travel arrangements or changes to existing itineraries • Use Sabre to book and issue airline, hotel, car, and other reservations • Maintain sufficient account knowledge to assist clients without delay • Check queues daily to ensure accuracy and complete issued tickets • Maintain non-stop service programs, including preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals • Provide travel expertise to clients • Send quotes for international travel and assess restrictions, non-refundable rules, Open Skies, and FAA requirements • Meet management-defined KPIs, including productivity and transaction targets, consistent attendance, and schedule adherence • Communicate with airlines regarding flight changes, seating, and upgrades, and update clients • Follow ADTRAV policies, procedures, and approved traveler-service workflows • Provide excellent customer service, identify traveler issues, and solve problems empathetically • Communicate with agents and employees to gather information and service travelers • Participate in ongoing industry training • Maintain effective working relationships with employees, partners, vendors, and clients • Adhere to company policies and procedures • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent required • At least 2 years of experience booking domestic and international travel; complex international experience is a plus • Experience using a GDS system; Sabre required, Amadeus a plus • Strong knowledge of city, airline, hotel, and car rental codes • Knowledge of government travel requirements, visas, and passports • Understanding of federal travel regulations, Fly America Act, and Open Skies Agreement • Strong computer and typing skills, including navigating quickly between programs and using shortcut keys • Demonstrated experience learning and using technology, multiple applications, and multiple monitors simultaneously • Experience with Microsoft Office Suite, including Outlook, Word, and Excel • Excellent English written and verbal communication skills • Excellent listening skills and ability to clarify and respond to traveler needs • Strong attention to detail, accuracy, and quality • Ability to manage multiple priorities and complete tasks with minimal supervision • Strong organizational and problem-solving abilities • Ability to communicate ideas clearly and concisely and receive feedback and direction • Professional and positive demeanor; ability to work cooperatively • Ability to work remotely and meet company home-office requirements • Ability to sit and work at a computer for extended periods • Ability to maintain confidentiality of company and client information • Ability to work evening, night, overnight, weekend, and holiday schedules between 7pm–7am CT • Ability to pass credit, criminal, and/or employment reference background checks • U.S. citizenship required by government contract, with proof upon hire • Ability to successfully pass required government clearance processes

🏖️ Benefits

• Evening, night, and weekend shift differentials • Holiday pay differential • Quarterly bonuses based on meeting outlined KPIs • Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Flexible Spending Accounts • 401(k) • PTO