Financial Client Services Specialist

🔥 16 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Advanced Recovery Systems, LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Advanced Recovery Systems, LLC is presented on its website as a company that assists with health insurance matters and related administrative support. The site text states "Health insurance is changing, but your health can’t wait. Call (352) 771-2700 and let us handle it for you," indicating the company provides help navigating insurance or managing insurance-related tasks for callers. The website also includes cookie/consent management and location search features, suggesting a consumer-facing service with multiple locations. Limited public text is available, so this description is conservative and based primarily on the provided site excerpt.

📋 Description

• Serve as the centralized financial point of contact for patients and responsible parties at all Outpatient and IOP facilities virtually by telephone, video, and secure electronic communication. • Complete insurance eligibility and benefit verification for assigned Outpatient patients. • Identify deductibles, copays, coinsurance, out-of-pocket maximums, coordination of benefits, network status, and pre-authorization requirements. • Calculate and provide estimates of patient financial responsibility and educate patients and responsible parties on benefits, billing expectations, financial policies, and payment options. • Collect private-pay fees, copays, deductibles, and other patient responsibility upfront and establish approved payment arrangements. • Ensure completion of financial forms and billing acknowledgements using approved electronic signature tools. • Process credit card and other payments and maintain daily payment records. • Maintain accurate financial documentation in the EHR. • Monitor insurance coverage and re-verify benefits throughout the treatment episode. • Collaborate with facility leadership, Admissions, Business Development, Utilization Review, and Revenue Cycle Management to resolve financial and insurance barriers. • Submit weekly deposit reconciliation and update tracking spreadsheets. • Meet performance expectations for verification turnaround, upfront collections, form completion, payment arrangements, and documentation. • Provide customer service and resolve patient and family inquiries regarding insurance and patient funding. • Assist with month-end close, reporting, reconciliation, workflow standardization, and process improvement. • Attend required virtual meetings and maintain professional knowledge through training and development. • Maintain confidentiality and compliance with HIPAA, 42 CFR Part 2, and applicable requirements. • Perform other duties as assigned.

🎯 Requirements

• Minimum of a High School diploma required. • Associate or Bachelor’s degree in finance, accounting, business, healthcare administration, or a related field is preferred. • Experience working in a remote setting. • Minimum two years of experience in healthcare financial counseling, insurance verification, patient access, patient collections, or revenue cycle preferred. • Experience in behavioral healthcare or outpatient settings preferred. • Prior remote work experience preferred. • Ability to maintain strict confidentiality and comply with HIPAA, 42 CFR Part 2, state, federal, accreditation, and organizational requirements. • Ability to securely handle patient information in a remote work environment. • Some travel may be required as the role evolves and responsibilities expand.

🏖️ Benefits

• 401(k) • Paid time off plan • Medical insurance • Dental insurance • Vision insurance • Flexible start times between 9:00 AM and 10:00 AM • Required education, training, and ongoing professional development

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