Director – Member Engagement

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🇺🇸 United States – Remote

💵 $120k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 1%

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Advanced Energy United

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚡ Energy

🤝 Non-profit

Energy • Non-profit

Advanced Energy United is an organization that collaborates with business leaders to shape policies and expand markets in the energy sector. The company focuses on advocacy and engagement to accelerate the transition to clean energy, working with decision-makers at all levels of government. Members benefit from access to proprietary tools like the Insight Engine™, which helps manage energy policy risks. Advanced Energy United hosts events and webinars to foster dialogue and provide insight into the clean energy landscape. The organization emphasizes creating win-win scenarios for industries and local communities while driving the clean energy transition.

📋 Description

• Lead strategy and activities to build and maintain member relationships and engagement • Develop and execute a data-driven member engagement strategy • Strengthen relationships, increase meaningful participation, and demonstrate membership value • Partner with Sales, Policy, Programs, Events, Communications, and other teams to deliver a coordinated member experience • Connect member priorities with advocacy initiatives, educational programming, events, and industry relationships • Address relationship gaps, emerging concerns, and disengagement risks through follow-up, issue resolution, and fulfillment of commitments • Manage the annual member survey process • Lead event strategy, planning, and execution • Collaborate with the policy team on member engagement and event content • Initiate and coordinate engagement activities aligned with the organization’s mission, vision, and goals • Manage and develop the member engagement and data team and external vendors • Report to the VP of Sales and Business Relations • Collaborate with sales, marketing, communications, and policy teams

🎯 Requirements

• 7-10 years of member-related experience at a non-profit membership association • Clear understanding of the role of trade associations • Direct experience coordinating small to mid-scale events, both online and in-person, in geographically dispersed locations • Independent and effective time management • Excellent organizational skills and attention to detail • Interest in energy and transportation issues • Understanding of the importance of policy advocacy to advance an organizational agenda • Excellent interpersonal and relationship-building skills • Experience managing and mentoring junior staff • Excellent verbal and written communications skills • Ability to independently draft clear, comprehensive, and persuasive written documents appropriate for intended audiences • Entrepreneurial approach and intellectual curiosity • Excellent listening and problem-solving skills • Strong work ethic, demonstrated initiative, and commitment to achieving goals • Ability to travel on an as-needed basis up to 33% of the year • Residence in the U.S. required

🏖️ Benefits

• Medical, dental, and vision insurance for employees and their families • Medical premiums covered for employees at 100% • Flexible spending plans for health care and dependent care • Profit Sharing opportunities • Annual merit-based compensation increases • $75/month personal wellness reimbursement • $50/month phone stipend • Up to $200 reimbursement for home office set-up • Accrued Paid Time Off • 11 Federal Holidays • Annual end-of-year closure • Parental Leave • Professional development reimbursement • 401(k) plan with matching incentives • WMATA Transit Smart Benefits for DMV employees • Fully remote work arrangement