Intake Agent

Job not on LinkedIn

🔥 0 minutes ago

🐊 Florida, Illinois, +10 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

💵 $18 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Advocacy Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🏥 Healthcare

⚕️ Healthcare Insurance

💼 Consulting

Healthcare • Healthcare Insurance • Consulting

Advocacy Solutions is a company that specializes in providing a turnkey reimbursable behavioral health screening platform. Designed for family practices and various specialty practices, their solutions aim to enhance patient care, improve MIPS and MACRA scores, generate additional income streams, and ensure that workflow remains uninterrupted. Their commitment to prevention is encapsulated in their tagline and the Hippocratic Oath they reference.

📋 Description

• Serve as the direct point of contact for potential new clients seeking Social Security disability benefits • Receive inbound and outbound calls from potential disability clients • Complete consultations and applications for disability benefits assistance • Perform general office clerk duties, including consistently checking email and chat communications • Ask scripted questions verbatim and enter data into the consultation and application system • Confirm eligibility of potential clients • Protect client confidentiality • Handle repetitive, back-to-back calls about the same topic throughout the workday • Adjust work hours based on company needs • Perform other related duties as assigned

🎯 Requirements

• Minimum of a high school diploma or G.E.D. • Two years of previous high-volume call center experience • Two years of experience using auto dialer software • Must pass a background check and typing test • Minimum typing speed of 35 WPM • Must be able to talk on the phone and type at the same time • Excellent reading, writing, verbal communication, and active listening skills • Ability to enter data with correct spelling • Organizational, time management, interpersonal, customer service, and attention to detail skills • Quiet home office area away from noise and distractions • Proficient computer skills and ability to learn new software • Ability to sit for long periods • Reliable and dependable attendance • Personal high-speed internet service using an Ethernet cable; minimum 100 Mbps download and 20 Mbps upload • Must be logged onto the work computer and able to answer calls during normal work hours • Must be based in the United States and reside in Florida, Georgia, Illinois, Indiana, Massachusetts, North Carolina, New Jersey, Nevada, New York, Pennsylvania, South Carolina, Texas, or West Virginia • Bilingual ability in English and Spanish is a plus

🏖️ Benefits

• $1,000.00 one-time taxable hiring bonus paid after 6 months of employment, assuming good standing • Health insurance • Dental insurance • Vision insurance • Company-paid life insurance • Company-paid disability insurance • 401(k) plan with employer match • Generous paid time off package after 90 days of employment • Ten company-paid holidays • Equipment provided for the role • Remote work from home