
201 - 500 employees
Founded 2000
🤝 B2B
🤖 Artificial Intelligence
🏢 Enterprise
B2B • Artificial Intelligence • Enterprise
Liveops is a provider of flexible, distributed contact center and customer support solutions that combines human agents with AI-powered technology. The company offers onshore, nearshore, and offshore talent and services including customer service, technical support, sales/lead generation, back-office support, and learning and development. Liveops emphasizes AI-enabled tools (LiveNexus Agent Assist), precision scheduling, security and compliance for regulated industries, and industry-focused programs for healthcare, insurance, retail, financial services, travel, energy, communications, and government. It positions itself as a B2B partner delivering scalable, enterprise-grade outsourcing and technology to improve customer experience and operational efficiency.
Selected: 🇺🇸 United States – Remote USA.
Selected: 🆕 Date Added.
🕒 2 days ago
Agent Experience Specialist supporting Liveops’ remote customer-service agents. Developing enablement content, routing inquiries, and leading programs that improve agent success and satisfaction.
🕒 4 days ago
LMS Administrator managing learning platforms, certifications, reporting, and learner support. Supporting Liveops’ remote outsourced customer service operations through effective learning delivery.
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
⌨️ Systems Administrator
🚫👨🎓 No degree required
👻 Ghost score 16%
🕒 September 22
Vice President building AI-driven Transformation Services for Liveops, an outsourced customer support company. Designing customer-operations solutions, leading client transformations, and driving commercial growth.
🕒 September 17
Instructional Designer creating engaging training programs for Liveops’ outsourced customer service agents. Designing curricula, simulations, and evaluations to improve independent agent performance.
🕒 September 17
Talent Experience Coordinator supporting Liveops’ recruiting campaigns, candidate engagement, and talent communities. Coordinating events, communications, and hiring initiatives for a global customer-service provider.
🕒 September 11
Remote District Leader coaching contact center teams and driving KPIs. Supporting Liveops’ technology-enabled outsourced customer service solutions for enterprise clients.
🕒 September 4
Director leading enterprise applications, AI products, and data platforms for Liveops’ outsourced customer service business. Owning roadmaps, governance, analytics adoption, and digital transformation.
🕒 September 4
Learning Delivery Analyst leading certifications, onboarding, and training for Liveops’ remote customer-service agents. Improving graduation rates through content, performance analysis, and agent support.
🕒 September 4
Instructional Designer creating certification and training materials for Liveops’ independent customer-service agents. Managing ADDIE learning programs, eLearning content, evaluations, and stakeholder delivery.