Manager, Data Operations

🕒 August 27

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Data Scientist

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AffirmedRx, a Public Benefit Corporation

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

AffirmedRx is a Public Benefit Corporation dedicated to transforming the pharmacy benefit management (PBM) industry. Focused on transparency, patient-centric care, and innovative solutions, AffirmedRx aims to overcome the complexities and opacity that traditionally plague the PBM sector. By empowering individuals and organizations, the company provides clarity and unwavering support in navigating pharmacy benefits. AffirmedRx stands for integrity and partnership, striving to offer a healthier and more informed pharmacy benefits experience while boldly tackling the rising costs of healthcare and pharmaceuticals.

📋 Description

• Lead a specialized data operations team and coach and develop team members • Own the accuracy, timeliness, integrity, and security of client eligibility and accumulator data • Oversee file layouts, data mapping, and ingestion/egestion processes • Apply PBM claims adjudication knowledge to identify and resolve data issues • Own SFTP setup, configuration, and ongoing management for client and vendor transmissions • Drive coding automations to reduce manual file handling and errors • Ensure monitoring and alerting for file transmission failures and lead resolution • Own change control for client data, file layouts, and production systems • Ensure changes are documented, tested, and approved before production • Serve as Scrum Master by running sprint planning, daily standups, and retrospectives • Track team velocity and capacity and remove blockers • Meet directly with clients regarding data issues, onboarding, and escalations • Partner with IT and business leaders on roadmap execution and prioritization • Translate technical data and file issues for non-technical stakeholders

🎯 Requirements

• Bachelor’s degree in a related field, or equivalent experience • Required direct, hands-on PBM experience, including working knowledge of eligibility files, accumulator data, and claims adjudication processes • 5+ years of experience in data operations, file management, or a related PBM/TPA/adjudicator data role • Prior people management experience required • Experience with SFTP setup, configuration, and management for client or vendor file transmissions • Experience with change control processes in a regulated or healthcare data environment • Scrum Master experience, or working knowledge of Scrum/Agile practices with willingness to serve in that role • Hands-on technical fluency reviewing SQL, file specifications, or automation code • Excellent communication skills and comfort meeting directly with clients • Strong organizational and prioritization skills • Willingness to travel 10%-20% • Alignment with AffirmedRx values, including trust, accountability, and innovation

🏖️ Benefits

• Competitive compensation, including health, dental, vision and other benefits • Opportunity to impact industry change in the pharmacy benefits management space while delivering high-quality patient outcomes • Culture where people thrive and the team’s success supports business success