Observability Project Manager

🕒 September 12

🇺🇸 United States – Remote

💵 $140k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AHEAD

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🤖 Artificial Intelligence

🏢 Enterprise

💰 $5.7M Venture Round - AHEAD on 2024-05

Consulting • Artificial Intelligence • Enterprise

AHEAD is a technology consulting and systems-integration firm that accelerates digital transformation by engineering integrated solutions across infrastructure, applications, data, and security. The company specializes in AI transformation and AI-enabled infrastructure, data platform and platform/workload modernization, secure and resilient architectures, operational excellence, and managed services including IT lifecycle and procurement (AHEAD Hatch) and hardware integration (AHEAD Foundry). AHEAD delivers end-to-end services from strategy and financial consulting to build and run operations, partners with major cloud and infrastructure vendors (AWS, Google Cloud, Microsoft, Cisco, Dell, VMware, NVIDIA, ServiceNow, Palo Alto Networks, Rubrik, etc. ), and serves enterprise clients across industries such as healthcare, financial services, manufacturing, retail, and public sector.

📋 Description

• Guide project teams and client organizations in Agile/Scrum practices and values • Coach teams toward self-organization and greater Scrum maturity • Remove impediments and facilitate discussion, decision-making, and conflict resolution • Support internal and external communication and improve transparency • Educate the Product Sponsor on grooming and maintaining the product backlog • Provide servant leadership and lead by example • Analyze resource utilization and future resource allocation needs • Identify and develop additional services revenue opportunities • Understand client needs, match them to services or products, and manage expectations • Communicate project goals and critical success factors • Plan and coordinate technical projects from initiation through delivery • Ensure service delivery success and client satisfaction • Manage project initiation, contractual obligations, client needs, and required contacts • Develop and execute project plans, scopes, schedules, budgets, and deliverables • Identify resources and assign project roles • Coordinate internal teams, clients, vendors, and subcontractors to meet project goals • Assign and monitor project team work and provide technical and analytical direction • Interface with clients on technical matters • Manage project risks, issues, and progress against deadlines, scope, and quality • Assist with problem resolution and risk mitigation • Manage vendor/subcontractor task integration and deliverables • Conduct project closure, handover, and post-implementation reviews • Identify and implement project management process improvements • Maintain updated project information in AHEAD systems, including Salesforce and FinancialForce

🎯 Requirements

• Observability implementation project experience with Dynatrace, Tanium, LogicMonitor, Cribl, Splunk, and/or Grafana • Ability to independently manage medium- to high-risk, high-complexity, high-client-visibility projects • Knowledge of project management standards, processes, procedures, and guidelines using Agile and Waterfall methodologies • Knowledge of project management best practices, including PMBOK • Knowledge of the company's products and services • Understanding of IT project methodologies and lifecycles, including conversions, incremental, rapid delivery, and waterfall phases • Excellent analysis, problem-solving, team, conflict management, and time management skills • Strong verbal and written communication skills • Experience with data center infrastructure hardware and/or software • Advanced project management software skills • Ability to manage project budgets and timelines • Negotiation skills • Ability to facilitate interaction with executive-level clients • Ability to set clear expectations, manage team performance, and build team morale • Ability to maintain confidentiality and handle sensitive assignments

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) • Paid company holidays • Paid time off • Paid parental and caregiver leave • Professional development and internal training • Sponsored certifications and credentials • Multi-million-dollar technology lab • AI application and interview review opt-out options without penalty