Senior Systems Administrator – Help Desk Support

Job not on LinkedIn

🕒 2 days ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $78 - $88 / hour

⏳ Contract/Temporary

🟠 Senior

💻 IT Support

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Air InfoSec

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🔒 Cybersecurity

🎯 Recruiter

🏛️ Government

Cybersecurity • Recruitment • Government

Air InfoSec is a cybersecurity firm that secures critical IT and cloud systems and provides elite cleared cybersecurity talent. It delivers end-to-end services including infrastructure and cloud security, penetration testing and red team operations, incident response and digital forensics, threat hunting, and governance, risk & compliance consulting. Air InfoSec also offers recruiting, staffing, and talent-sourcing for cleared and certified professionals to support permanent, contract, and project-based cybersecurity needs, emphasizing disciplined, military-background teams for government and enterprise clients.

📋 Description

• Monitor, maintain, and update physical server hosts and virtual server environments in partnership with IR team staff. • Monitor and maintain virtual storage solutions and backup systems to ensure operational continuity. • Implement required security parameters within the Windows server environment in accordance with agency security policies. • Manage system and user account administration for server licensing, software applications, and related solutions. • Provide identity and access management (IAM) for on-premises and cloud-based systems as required. • Assist with the migration of the Exchange environment to Microsoft 365 and support deployment of Office 365. • Support Microsoft Active Directory analysis, restructuring, and domain environment upgrades in coordination with the network engineer and IR staff. • Initialize and deploy new PCs and laptops, including updates to operating systems, firmware, and applications not covered by automated tools. • Provide help desk support to agency staff, including assistance with user accounts, passwords, permissions, VPN access, printer issues, and wireless connectivity. • Assist in the development of documentation related to technical support responsibilities and support procedures.

🎯 Requirements

• 10 years of experience supporting Microsoft Operating Systems environments as an IT Systems / Server Administrator. • 8 years of experience in the implementation and support of Active Directory Domains, Dell Storage Solutions, VMware environments, Exchange, and M365 environments, including backup solutions. • 8 years of experience communicating and providing direct technical support to agency business units and stakeholders. • 8 years of extensive experience providing configuration and end-user support for Microsoft Office 365 applications. • 8 years of experience managing user accounts and network configurations to meet business and technical requirements. • 5 years of experience implementing required security parameters to meet agency security policy requirements. • 5 years of experience completing assessments to develop strategic recommendations and roadmaps. • Texas based candidates preferred. • Must be available to work outside of normal business hours on weekends, evenings, and holidays as requested