Airbnb
5001 - 10000 employees
Founded 2007
✈️ Travel
📦 Logistics
🛍️ eCommerce
💰 Post-IPO Equity on 2020-12
Travel • Logistics • eCommerce
Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.
Bilingual Premium Support Specialist – French/English
🕒 July 28
🇨🇦 Canada – Remote
💵 $58k - $64k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 30%
🗣️🇫🇷 French Required
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Airbnb
5001 - 10000 employees
Founded 2007
✈️ Travel
📦 Logistics
🛍️ eCommerce
💰 Post-IPO Equity on 2020-12
Travel • Logistics • eCommerce
Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.
📋 Description
• Provide end-to-end support to key members of our community • Interact with Airbnb customers across all current and future channels • Ensure complete resolution for all assigned cases
🎯 Requirements
• At least 3 years of relevant experience in multicultural customer service teams • Active listening skills to understand customer needs • Ability to work weekends and public holidays • Proficiency in English and French required
🏖️ Benefits
• Health insurance • Flexible work arrangements • Professional development opportunities • Employee Travel Credits
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