Airbnb
5001 - 10000 employees
Founded 2007
✈️ Travel
📦 Logistics
🛍️ eCommerce
💰 Post-IPO Equity on 2020-12
Travel • Logistics • eCommerce
Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.
Bilingual Premium Support Specialist – French/English
🕒 July 28
🇨🇦 Canada – Remote
💵 $58k - $64k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 7%
🗣️🇫🇷 French Required
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Airbnb
5001 - 10000 employees
Founded 2007
✈️ Travel
📦 Logistics
🛍️ eCommerce
💰 Post-IPO Equity on 2020-12
Travel • Logistics • eCommerce
Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.
📋 Description
• Provide end-to-end support to key members of our community • Interact with Airbnb customers across all current and future channels • Ensure complete resolution for all assigned cases
🎯 Requirements
• At least 3 years of relevant experience in multicultural customer service teams • Active listening skills to understand customer needs • Ability to work weekends and public holidays • Proficiency in English and French required
🏖️ Benefits
• Health insurance • Flexible work arrangements • Professional development opportunities • Employee Travel Credits
Apply NowSimilar Jobs
🕒 July 28
Customer Support Team Lead focusing on coaching and performance improvement in a remote environment. Engaging with agents to enhance customer support operations and achieving team goals.
🕒 July 27
Technical and Customer Experience Advisor supporting customers with smartphones, tablets, and computers. Providing solutions and information to enhance their customer experience.
🇨🇦 Canada – Remote
💵 $19 / hour
💰 Post IPO equity on 2017-04
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🕒 July 20
Manager, Field Customer Experience managing training initiatives across retail stores in Canada. Focused on implementing strategies for improved customer service and sales performance through effective training programs.
🇨🇦 Canada – Remote
💰 $2G Post-IPO Debt - Tapestry on 2025-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🕒 July 16
Social Support Specialist responsible for community management and moderation across social platforms. Ensuring positive engagement, safety, and brand trust in digital communities.
🕒 July 14
BMO Insurance customer support representative guiding Canadian bank clients through group insurance options. Providing bilingual support, digital application guidance, and travel insurance enrollment assistance.
🗣️🇫🇷 French Required
