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Programs & Business Operations Lead

🕒 August 4

🏢🏡 null – Hybrid

💵 $168k - $203k / year

⏰ Full Time

🟠 Senior

⚙️ Business Operations

Where this job comes from

Posted on Airbnb's careers page, not through a job board

First seen by Remote Rocketship August 4

Still open on Airbnb's site. Checked 10 hours ago.

Logo of Airbnb

Airbnb

WebsiteLinkedIn

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Develop and implement strategic plans driving growth for Airbnb’s Experiences business • Navigate market and category-specific challenges and opportunities and prioritize across multiple considerations • Own demand strategy and business growth for selected key markets and their contribution to the global business • Lead select global cross-functional programs improving how guests discover and book experiences • Collaborate with product management, finance, marketing, community, communications, sales operations, and supply teams • Translate data-driven insights into actionable operational plans and improve business performance and efficiency • Build and maintain relationships with internal and external stakeholders • Translate complex data and market dynamics into clear recommendations and business context • Own and influence business outcomes in a high-growth area and plan future expansion • Develop novel incentives, business models, and ways of working to enable nimble and efficient scaling

🎯 Requirements

• 10+ years of experience leading complex growth initiatives or business programs in high-growth environments • Demonstrated ability to influence and align functional teams • Proven track record of building and scaling new businesses • Experience launching and scaling growth initiatives, including paid marketing, referral programs, ambassador programs, distribution partnerships, affiliates, and creative growth experiments • Strong analytical abilities and deep understanding of guest needs and market dynamics • Ability to distill complex information into clear business strategies • Ability to quickly identify new growth ideas, align stakeholders, and test viability • Ability to prioritize time and resource investment based on opportunities and costs • Exceptional communication skills and ability to influence stakeholders at all levels, including executive leadership • Expertise driving collaboration across diverse teams • Comfort navigating ambiguity and working independently to execute complex programs • Strategic thinking and passion for innovation and new product development • Proven experience leading strategic and tactical execution within a large organization • Ability to self-learn and develop tools to enhance processes, interpret business risks, and recommend best practices • Strong enthusiasm for working closely with the Airbnb community and demonstrating Airbnb’s core values • Experience in the consumer services industry, particularly within a digital company, preferred

🏖️ Benefits

• Bonus eligibility • Equity eligibility • Benefits • Employee Travel Credits • Remote-eligible work arrangement • Occasional work at an Airbnb office or attendance at offsites, as agreed with the manager • Disability accommodations throughout the recruitment process

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