Machine Learning Engineer, Assistance Engineering

🕒 June 5

🇺🇸 United States – Remote

💵 $162k - $186k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Machine Learning Engineer

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Logo of Airbnb

Airbnb

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Develop novel machine learning systems, product integrations, and performance optimizations to solve real-world problems • Build and leverage cutting-edge AI technologies to transform Airbnb’s customer service • Deliver personalized, easy-to-use, and proactive customer service experiences for guests and hosts • Work on initiatives from conceptual stage through production • Collaborate cross-functionally with Product, Design, and Engineering to design and build efficient AI solutions for Airbnb Customer Support products • Learn and share the latest AI/ML technologies with the team

🎯 Requirements

• PhD or Master's degree with 3+ years of experience in Computer Science, Machine Learning, Artificial Intelligence, or a related technical field, or equivalent industry experience • Hands-on expertise in LLM, including pretraining, fine-tuning (SFT, RLHF, GRPO), prompt engineering, RAG architectures, and LLM evaluation frameworks • Experience building Agentic AI systems, including multi-agent orchestration, tool-use, planning, memory, and autonomous reasoning pipelines • Experience shipping production-grade ML/AI systems at scale • Deep understanding of ML infrastructure, model serving, and MLOps best practices • Excellent communication skills and ability to collaborate across Engineering, Product, and Design organizations • Must live in a state where Airbnb, Inc. has a registered entity

🏖️ Benefits

• Bonus eligibility • Equity eligibility • Benefits • Employee Travel Credits • Remote work eligibility • Occasional work at an Airbnb office or attendance at offsites • Reasonable accommodations throughout the recruitment process

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