Senior Host Development Lead, Education

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $156k - $195k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

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Logo of Airbnb

Airbnb

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Drive the vision and strategy of key host education programs across the host lifecycle, from onboarding to long-term optimization • Manage the end-to-end strategy, design, and execution of scaled host education initiatives with cross-functional partners • Define program goals and optimize program effectiveness using OKRs, data-driven insights, and host feedback • Cultivate cross-functional relationships across Product, Marketing, Data Science, Policy, Design, Customer Support, Community, and Supply • Lead programs by scoping work, aligning stakeholders, sequencing large-scale initiatives, removing obstacles, formulating solutions, and delivering high-quality outputs • Communicate program strategy, performance, and impact to cross-functional partners and senior/executive leadership • Partner with production and editorial teams on creative production and execution of educational content and experiences, including webinars, videos, articles, in-product content, live events, and toolkits • Mentor and support junior team members while fostering excellence, inclusion, and collaboration

🎯 Requirements

• 12+ years of experience in Consulting, Strategy, Marketing, Education, or Program Management • Proven track record of leading cross-functional strategic initiatives and driving results in a matrixed organization • Expertise in conceiving, designing, and facilitating educational content and programs for adults or professional audiences • Ability to connect broader business goals to precise detail-oriented execution • Strong data and analytics acumen, with experience leveraging insights to guide decisions and optimize program impact • Exceptional communication skills, including engagement with executive leadership and external partners • Ability to navigate ambiguity, influence key partners, and align teams around clear priorities • Demonstrated success managing complex global programs at scale while balancing competing priorities and resources • Experience designing inclusive, culturally sensitive programs for global audiences • Experience and curiosity using LLMs/Generative AI to deepen research, accelerate work, and create prototypes • Deep connection to Airbnb’s mission and passion for fostering Connection and Belonging • Must live in a US state where Airbnb, Inc. has a registered entity

🏖️ Benefits

• Bonus eligibility • Equity eligibility • Benefits • Employee Travel Credits • Occasional work at an Airbnb office or attendance at offsites, as agreed with your manager • Disability-inclusive application and interview accommodations

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