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Senior Manager, Community Policy

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $204k - $255k / year

⏰ Full Time

🟠 Senior

👫 Community Manager

Where this job comes from

Posted on Airbnb's careers page, not through a job board

First seen by Remote Rocketship 13 hours ago

Still open on Airbnb's site. Checked 0 minutes ago.

Logo of Airbnb

Airbnb

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Lead policy development in the anti-discrimination and safety space • Address real-world harms and ensure every host and guest is treated fairly • Partner with stakeholders across the company to support Airbnb’s strategic objectives • Own policies affecting trust in Airbnb • Draft clear and scalable policy frameworks aligned with company priorities • Build and maintain relationships with Operations, Legal, Anti-Discrimination and Equity, Public Policy, Product, Communications, and Supply • Guide policy operationalization with cross-functional stakeholders • Use data, research, and community insights to evaluate policies and drive revisions • Serve as a subject matter expert for time-sensitive escalations from Operations and company leadership

🎯 Requirements

• Seasoned policy leader experienced in solving complex problems and collaborating cross-functionally • Deep expertise in anti-discrimination and safety policies addressing real-world harms • Excellent communication and exceptional writing skills • Experience presenting to all levels of leadership, including senior executives • Strategic mindset, bias toward execution, meticulous attention to detail, and ability to incorporate diverse perspectives • Experience developing and implementing policies and measuring their effectiveness • Proactively data-driven, using data, research, and insights to identify policy gaps and opportunities • 10–15+ years of experience in a Policy, Legal, or Trust and Safety role • Prior policy leadership addressing discrimination and safety issues in a complex international setting • Thoughtful business judgment, strategic thinking, and ability to work well under pressure • Demonstrated capacity for critical thinking, research, and analysis • Strong attention to detail • Strong leadership and ability to independently manage a portfolio of challenging issues • Fluency in data analysis and leading data-driven decision-making • Deep understanding of the end-to-end policy process and how to influence policy delivery • Experience working in a matrix and driving solutions to complex problems through cross-functional collaboration • Ability to explain and simplify complex information to others • Must live in a state where Airbnb, Inc. has a registered entity

🏖️ Benefits

• Bonus eligibility • Equity eligibility • Benefits • Employee Travel Credits • Occasional work at an Airbnb office or attendance at offsites, as agreed with the manager • Reasonable accommodations throughout the recruitment process for applicants with disabilities

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