Senior Community Manager

Job not on LinkedIn

🔥 21 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👫 Community Manager

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Yadda

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🔒 Cybersecurity

☁️ SaaS

👥 B2C

Cybersecurity • SaaS • B2C

Yadda is a privacy-first security software company that builds consumer and team-facing apps to help people protect their data, access information freely, and use the web with confidence. Founded in 2018, Yadda emphasizes privacy, secure access, careful operations, and resilient delivery; it operates 100% remotely and reports over 1M users and multiple global endpoints. The company ships software for individuals and teams, focusing on secure, privacy-preserving connectivity and tools people can trust and recommend to friends and family.

📋 Description

• Own how the brand communicates across Telegram chats and comments, Instagram, App Store, and Google Play reviews • Set and evolve the brand's Tone of Voice • Grow an active community through polls, discussions, and channel engagement • Create situational content around news hooks and memes, including interactions with other brands • Handle negative feedback calmly and resolve issues • Set communication standards and playbooks for the team • Handle social-channel support cases and coordinate complex replies with the support team • Provide structured user feedback to product teams with context and priority • Moderate spam, bots, and provocation • Track community health and surface actionable trends

🎯 Requirements

• Fluent Russian and English (B2+) • 4+ years managing communities or brand communication, including a senior or lead role • Proven experience being a brand's voice across chats, comments, and reviews at scale and under load • Clear writing and real empathy • Humor with boundaries • Ability to run community independently, set the plan, Tone of Voice, and standards • System thinking; ability to turn message flows into structured insights and clear next steps • Product understanding; ability to explain how a VPN works in simple words • Nice to have: experience building a community from scratch and running ambassador or advocacy programs • Nice to have: experience defining or evolving a brand's Tone of Voice • Nice to have: experience mentoring junior community managers or moderators • Nice to have: awareness of mainstream social media trends and formats • Nice to have: experience in tech products • Nice to have: comfort working with community metrics such as engagement, retention, and sentiment, and reporting on them

🏖️ Benefits

• Work from anywhere — fully remote, except Russia, Belarus, China, Syria, Iran, Yemen, North Korea, and some other regions • Flexible 5-day week; start when it suits you; loosely aligned to CET • Full home-office setup; all the equipment you need provided • 40 flexible paid days off • Paid sick leave • VHI • Wellness benefits • Language courses • Mental health support • Referral program • Annual development budget • In-person team meet-ups

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