Renewals Associate

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Airtable's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of Airtable

Airtable

501 - 1000 employees

🔌 API

🤝 B2B

⚡ Productivity

💰 Secondary Market on 2022-06

API • B2B • Productivity

Airtable is a platform that enables teams to build powerful work applications without the need for coding. It leverages shared data to streamline critical workflows for over 300,000 organizations, including 80% of the Fortune 100. Founded in 2013 and based in San Francisco, Airtable has established itself as a leader in the computer software industry, ranking high on the Forbes Cloud 100 and securing significant funding to fuel its growth.

📋 Description

• Pitch Airtable's vision and implement creative solutions and negotiation tactics to mitigate churn • Identify strategic opportunities at renewal time to drive expansion • Own, drive, and lead the renewals process with the account team • Build foundational processes and playbooks for the Renewals Associate role • Engage key decision-makers to identify customer requirements and roadblocks • Maintain and report an accurate rolling 90-day forecast of renewals in the territory • Negotiate and execute renewal contracts in partnership with legal • Discover and identify upsell and cross-sell opportunities at contract renewal • Develop a renewal engagement playbook to maximize revenue retention • Collaborate with Account Executives, Customer Success Managers, Deal Desk, Rev Ops, Biz Tech, Sales, Success, and Legal

🎯 Requirements

• 2+ years of quota-carrying Post-Sales / Customer Success / Account Management experience, preferably within an Enterprise SaaS organization • Strong negotiation skills and demonstrated capability closing large, complex contracts • Strong collaboration skills and successful experiences working with internal XFN partners (Rev Ops, Biz Tech) as well as customer facing counterparts (Sales & Success) • Ability and eagerness to grow business strategically, including creating new processes and initiatives • Self-motivated and proactive team player with empathy, craftsmanship, and a growth mindset • Solid understanding of Enterprise SaaS applications and collaboration technology • Consistent track record of achieving personal and team goals • History of thriving in a rapidly changing environment

🏖️ Benefits

• Opportunity to receive benefits • May include incentive compensation • Equal opportunity workplace • Reasonable accommodations for qualified applicants • Interactive accommodations process

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