Delivery Lead

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Aiwyn

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

☁️ SaaS

💳 Fintech

🤝 B2B

💰 $113M Venture Round - Aiwyn on 2024-12

SaaS • Fintech • B2B

Aiwyn is a software platform for accounting firms that combines payments automation, practice management, a client experience portal, and a core tax system into a single, integrated solution. It helps firms accelerate payments, automate invoicing and reconciliation, modernize practice operations (time tracking, billing, project and resource management), and centralize client interactions and tax workflows. Aiwyn focuses on B2B partnerships with accounting firms and integrates with the wider accounting technology ecosystem; it recently acquired QuickFee’s U. S. payments business to strengthen its payments capabilities.

📋 Description

• Own the end-to-end success of complex, multi-product customer implementations. • Develop and maintain comprehensive program plans that coordinate multiple workstreams, phases, and product deployments. • Ensure all implementation activity stays on schedule, on scope, and aligned to delivery objectives. • Lead the Advanced Implementation Delivery Trio — Solutions Architect and Implementation Engineer — driving alignment and accountability across each function. • Serve as the primary delivery leader for enterprise customers throughout the implementation. • Facilitate executive-level conversations on program progress, key decisions, and delivery strategy. • Own scope integrity across the program — identify scope creep early, manage change control, and communicate tradeoffs to both the customer and internal leadership. • Partner closely with the Solutions Architect to ensure the proposed solution is being executed as designed. • Establish and own the operational rhythm of the program — weekly syncs, milestone reviews, status reporting, and executive readouts.

🎯 Requirements

• 6+ years in implementation, program management, or professional services delivery at a SaaS or enterprise software company • Proven experience managing multi-phase, multi-stakeholder implementation programs — not just individual projects • Strong track record of executive-level customer communication and relationship management in a delivery context • Experience coordinating cross-functional delivery teams without direct management authority • Familiarity with technical implementation concepts — data migration, system configuration, integration architecture — sufficient to hold technical workstreams accountable • PMP, PgMP, or equivalent program management certification is a plus, not a requirement • Prior experience in accounting technology, fintech, ERP, or practice management software is a meaningful differentiator

🏖️ Benefits

• Adventure travel stipend - you receive a $1,000 travel reimbursement on your work anniversary each year. We encourage our team to recharge and explore the world beyond their home office walls. • Remote - work-from-anywhere culture • Flexible PTO • World Class health benefits - we believe in fostering flourishing teams by providing benefits that go beyond the usual standards - Health, vision, dental, HSA/FSA, and mental health support. • Stock options - every Full Time Employee has ownership in Aiwyn's future and success. • 401(k) matching