Engagement Manager II

🕒 May 7

🏄 California, Washington – Remote

🏄 California – Remote ☕ Washington – Remote

💵 $119.6k - $215.4k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

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Akamai Technologies

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

🏢 Enterprise

📱 Media

Cybersecurity • Enterprise • Media

Akamai Technologies is a global edge platform and cloud services company that delivers content delivery, edge computing, and security solutions. The company operates one of the world’s largest distributed networks to accelerate and protect web, media, and application traffic, offering products for content delivery, DDoS protection, API and app security, bot management, edge compute (serverless/edge functions), and AI inference at the edge. Akamai also provides enterprise-focused security services (zero trust, identity and access management, secure internet access) and cloud/AI infrastructure tools, and has recently expanded capabilities through acquisitions (for example LayerX) to add browser-based AI usage control.

📋 Description

• working independently as a trusted advisor for customer stakeholders • owning the technical program management while maximizing Akamai's platform value for the customer • being the central point of contact for customers • leading the integrated account team delivering customer success • educating customers on Akamai's products and services • responding to escalations when various program management issues arise • leading operational improvements to mitigate future risks

🎯 Requirements

• 8 years of relevant experience • Bachelor's Degree in Computer Science or its equivalent • relevant experience in customer-facing technical roles within public cloud or cloud software companies • proven ability to manage and deliver large-scale cloud projects for enterprise customers • solid consulting, relationship-building, and communication skills • hands-on expertise in IaaS, Kubernetes, containers, CI/CD pipelines, or other modern cloud technologies • program or project management experience across cross-functional technical teams • cloud architect certifications • proficient in English and Mandarin (written and spoken)

🏖️ Benefits

• healthcare • 401K savings plan • company holidays • vacation (in the form of PTO) • sick time • family friendly benefits including parental leave • employee assistance program including a focus on mental and financial wellness