Field Service Engineer – Surgical

🕒 May 2

🏄 California – Remote

🏄 California – Remote

💵 $37 - $68 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

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Alcon

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

🧘 Wellness

Healthcare Insurance • Biotechnology • Wellness

Alcon is a leading company in the field of eye care, committed to innovating life-changing vision products. Their mission is to help people see brilliantly, enhancing their quality of life. Alcon recently introduced the PRECISION7® contact lens, a revolutionary one-week replacement lens designed to provide clear vision and comfort. With a strong emphasis on research and development, Alcon is dedicated to advancing eye health globally.

📋 Description

• Perform corrective and preventive maintenance, retrofits, upgrades and system installations • Establish and maintain a high level of customer satisfaction • Promptly address customer concerns, quality assurance and medical safety issues • Manage daily schedule while maintaining proper and timely communications with customers, dispatch, managers, regional and cross-functional teams • Maintain all administrative responsibilities in a timely and accurate manner • Assist Sales, Clinical and In-house teams including other Field Engineers as needed • Manage inventory, keep accurate records, and promptly return unused and failed parts • Promote service contract offerings and assist Inside Sales Specialist in selling service agreements to customers within the assigned territory

🎯 Requirements

• Associate’s degree or equivalent years of directly related experience • The ability to fluently read, write, understand, and communicate in English • 2 years of Relevant Experience

🏖️ Benefits

• health, life, retirement • flexible time off for exempt associates • robust benefits package