Senior Manager, Sales Engineer

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🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

💸 Sales Engineer

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Alcon

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

🧘 Wellness

Healthcare Insurance • Biotechnology • Wellness

Alcon is a leading company in the field of eye care, committed to innovating life-changing vision products. Their mission is to help people see brilliantly, enhancing their quality of life. Alcon recently introduced the PRECISION7® contact lens, a revolutionary one-week replacement lens designed to provide clear vision and comfort. With a strong emphasis on research and development, Alcon is dedicated to advancing eye health globally.

📋 Description

• Reports to Sr. Director, KA+PS with a dotted line to Director, Practice Solutions; collaborates across MARLO (Digital Health Team) and key stakeholder groups to align strategy, priorities, and execution. • Serves as a core member of the Steering Committee, shaping product direction, prioritizing enterprise initiatives, and ensuring customer-driven requirements are translated into scalable solutions aligned with enterprise customer objectives. • Partner with ESD and Digital Sales Key Account Managers to lead technical discovery, uncover enterprise customer pain points, and translate business needs into viable technical and workflow solutions. • Serves as the connective bridge between commercial, product, and delivery teams—guiding solution design, supporting pre-sales efforts, managing solution feasibility, and enabling delivery of standard and customized offerings across the full sales lifecycle. • Partners with ESD, PXDM, PXM, and key account teams to cover the USVC landscape and MARLO opportunities with national eyecare and consumer focused accounts. • Conducts discovery to understand customer needs, workflows, and strategic priorities to identify and qualify solution opportunities. • Leads critical initiatives (program development, analytics, training, marketing liaison) and MARLO‑level efforts aligned to customer strategy. • Partners with Digital Health teams to manage project scope, risks, and dependencies while ensuring enterprise implementations remain on track and aligned to defined success metrics. • Develops and executes business plans with field MARLO and HQ teams; Supports pre-sales planning, opportunity qualification, and execution to drive targeted sales objectives and accelerate deal progression. • Implements approved practice solutions with high customer satisfaction; partners cross-functionally to ensure technical readiness, workflow alignment, and successful adoption through go-live and optimization phases. • Recommends and helps create training, tools, and enablement resources to grow internal capabilities, support active opportunities, strengthen competitive positioning, and drive adoption of digital and MARLO solutions. • Navigates complex account environments; Orchestrates matrixed teams across all Alcon personnel touching the customer to align strategy, remove obstacles, and deliver cohesive, customer-centric solutions. • Builds trusted relationships with opportunity accounts; gathers and synthesizes customer, market, and competitive insights to inform solution design, positioning, and strategic recommendations while staying current on industry and regulatory trends. • Proposes new solutions to address practice needs; Articulates value, differentiation, and expected outcomes while leveraging the Alcon portfolio in compliance with policy, regulatory, and legal requirements. • Captures and communicates voice-of-customer insights to inform product, program, and process improvements; contributes to continuous optimization of solutions and go-to-market approaches.

🎯 Requirements

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +15 yrs.; Assoc.+11 yrs.; M.S.+4 yrs.) • The ability to fluently read, write, understand, and communicate in English • 7 Years of Relevant Experience • Certifications / Formal Trainings (desired experience in SaaS enterprise sales): Sales methodology process: MEDDICC, Challenger, Miller Heiman or equivalent • CRM certification: Salesforce Administrator (or Sales Cloud Consultant) • Cloud fundamentals: Amazon Web Services Cloud Practitioner (or Azure Fundamentals AZ‑900) • Others may include healthcare compliance/interoperability (Alcon): HIPAA training + HL7/FHIR fundamentals • Core SaaS Experience: Proven and relevant experience in Enterprise SaaS Sales: Proven success selling subscription-based platforms to large healthcare related organizations. • Cloud & Digital Platforms : Familiarity with cloud-hosted solutions (Amazon Web Services, Azure) and integration with hospital, IDN, GPO, customer network and national accounts IT systems. • Proven success in previous roles Digital Health SaaS , Connected Devices , or Healthcare IT sales. • Experience with EHR and CRM platforms , remote monitoring , or telehealth solutions. • Commercial & Strategic Selling Skills: Strong consultative selling skills supported by deep technical knowledge of SaaS platforms, cloud architecture, and enterprise IT environments. • Ability to translate complex technical concepts into business value. • Enterprise Account Management : Selling into Integrated Delivery Network, Group Purchasing Organization, large medical or customer networks and national accounts. • Value-Based Selling: Demonstrating ROI and clinical impact for SaaS solutions. • Leadership & Project Team Skills: Direct Team Leadership: Proven experience hiring, developing, and managing high‑performing, diverse teams; driving accountability, inclusion, and results across matrixed, remote environments. • Influence , Collaboration and Agility: Ability to lead cross-functional projects and influence without formal authority. • Hands-on, build-test-learn problem solving. • Digital Transformation Leadership: Driving adoption of digital platforms in traditionally device-focused environments. • Communication & Project Management Skills: Communication Excellence: Strong written, verbal, presentation, and public speaking skills for diverse audiences. • Digital & Productivity Tools: Proficiency in Microsoft Suite, Teams, and familiarity with AI-driven tools for efficiency and insights. • Strategic Account Planning: Experience with joint business planning and aligning customer objectives to business outcomes. • Travel – 50% of the time.

🏖️ Benefits

• Inclusive culture • Professional development opportunities