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UKG Telestaff Consultant

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Align HCM

51 - 200 employees

Founded 2018

👥 HR Tech

💼 Consulting

☁️ SaaS

HR Tech • Consulting • SaaS

Align HCM is an award-winning human capital management consulting firm specializing in UKGÂŽ services. The company offers a comprehensive range of solutions, including end-to-end implementations, workforce management, and optimization of UKG Pro systems. With a dedicated team of certified experts, Align HCM focuses on client success and collaboration, providing tailored services that enhance organizational performance. Their mission centers on putting people first, ensuring that organizations thrive by leveraging advanced HR technology and strategies.

📋 Description

• Lead full lifecycle implementations of UKG TeleStaff, including discovery, solution design, configuration, testing, deployment, and post-production support. • Facilitate client workshops to gather business requirements and translate them into scalable TeleStaff solutions. • Configure and deploy UKG TeleStaff based on client requirements and industry best practices. • Design, implement, and support TeleStaff integrations with UKG Pro Workforce Management and/or UKG Ready Time. • Develop data mapping and support integrations with payroll, ERP, CAD/RMS, and other third-party systems. • Lead unit testing, system integration testing (SIT), and support User Acceptance Testing (UAT). • Prepare functional design documents, configuration workbooks, integration documentation, test scripts, and end-user training materials. • Provide consulting guidance on Public Safety scheduling, staffing, overtime, callback management, and workforce optimization. • Mentor and support other TeleStaff consultants while sharing implementation best practices. • Partner with clients and internal project teams to ensure successful project delivery. • Travel to client sites as needed.

🎯 Requirements

• 5+ years of hands-on UKG TeleStaff implementation experience. • Proven experience implementing UKG TeleStaff as both a standalone application and integrated with UKG Pro Workforce Management and/or UKG Ready Time. • Experience supporting Public Safety organizations, including Police, Fire, EMS, or Corrections. • Experience leading single and multi-institution TeleStaff implementations. • Hands-on experience designing, deploying, and supporting TeleStaff integrations. • Strong experience facilitating client workshops, gathering requirements, and translating business needs into system solutions. • Excellent consulting, problem-solving, and client relationship management skills. • Strong verbal and written English communication skills. • Ability to mentor junior consultants and collaborate effectively within project teams. • Willingness to travel as required.

🏖️ Benefits

• Base Salary plus Incentive Pay • Medical, Dental, Vision • Life Insurance & Disability Coverages • Health Savings Account • 401k Match Program • Unlimited Vacation Time

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