Senior Director, IT Chief of Staff – Portfolio Management

🔥 9 minutes ago

🇺🇸 United States – Remote

💵 $172.4k - $258.5k / year

⏰ Full Time

🟠 Senior

👩🏽‍✈️ Chief of Staff

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Alignment Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

⚕️ Healthcare Insurance

🛡️ Insurance

🏥 Healthcare

💰 $135M Series C on 2020-03

Healthcare Insurance • Insurance • Healthcare

Alignment Health is dedicated to providing comprehensive care for Medicare members, emphasizing the needs of seniors, the chronically ill, and those who are frail. With a mission to transform senior healthcare, Alignment Health leverages a tailored care model and advanced technology to deliver high-quality, low-cost healthcare services. Their 24/7 concierge care team collaborates with trusted local providers to ensure that every member receives personalized care, reflecting the company's commitment to treating all members as valued family members.

📋 Description

• Advise and enable CDO decision-making by synthesizing data, preparing executive communications, and coordinating leadership priorities • Lead technology portfolio governance, including initiative intake, prioritization, governance frameworks, and status reporting • Drive execution of complex, cross-functional initiatives spanning technology, clinical operations, regulatory compliance, and business functions • Manage annual and multi-year technology investment planning with Technology, Finance, and business leaders • Build tooling and processes to track spend performance, value realization, and build-versus-buy decisions • Establish and maintain CDO organizational operating cadences, leadership meetings, governance forums, and planning cycles • Develop scorecards, KPIs, and operational dashboards for the CDO, CEO, and Board Committees • Support operating model adoption, transformation programs, and execution maturity improvements • Fulfill supervisory responsibilities including interviewing, hiring, training, assigning work, appraising performance, and resolving problems

🎯 Requirements

• 8–12 years of progressive experience in digital strategy, program management, technology portfolio governance, or a related strategic operations function • 3+ years of experience in a healthcare payer, managed care, or Medicare Advantage environment • Demonstrated understanding of CMS regulatory requirements, HIPAA compliance, and health plan operations • Demonstrated experience leading and governing complex, cross-functional technology or digital portfolios with measurable outcomes • Proven track record as a strategic advisor or operating partner to C-suite or senior executive leaders, including preparation of board-level communications and executive decision support • Experience establishing and operationalizing PMO governance frameworks, portfolio management methodologies, and organizational operating cadences • Bachelor's degree in Business Administration, Information Technology, Healthcare Administration, Health Informatics, or a related field; 4 years of additional relevant experience may be considered in lieu of a degree • Familiarity with structured program and project management methodologies (e.g., PMI/PMP, Agile, SAFe, or equivalent); formal training or applied experience is acceptable • Working knowledge of HIPAA compliance requirements and CMS regulatory frameworks applicable to Medicare Advantage plan operations • Ability to design and operate governance structures, manage multi-initiative portfolios, and ensure strategic alignment, investment discipline, and delivery accountability at scale • Proven ability to build board-ready materials, translate complex technology portfolios into business narratives, and influence senior leaders across technology, clinical, finance, and compliance functions • Deep understanding of digital transformation principles, product-centric operating models, and organizational changes required to sustain them in a regulated Medicare Advantage environment • Working knowledge of Medicare Advantage plan operations, CMS regulations, Stars programs, risk adjustment, and HIPAA compliance • Demonstrated ability to orchestrate delivery across vendor partners, product teams, engineering, clinical operations, and business units in a complex, matrixed organization • Familiarity with AI/ML use cases applicable to healthcare operations • Required licensure: None