Case Management Liaison

🔥 0 minutes ago

🌽 Illinois – Remote

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💵 $24 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Allied Benefit Systems

Allied Benefit Systems

201 - 500 employees

Founded 1980

⚕️ Healthcare Insurance

🤝 B2B

Healthcare Insurance • B2B

Allied Benefit Systems is a national healthcare solutions company that provides health plan administration, care and cost management, provider network services, and data analytics to employers, members, and benefits consultants. The company focuses on reducing healthcare costs, optimizing plan performance, and improving member experience through administrative services, analytics & insights, and customizable provider networks.

📋 Description

• Assists with the resolutions department escalation by collaborating with various internal departments and vendors. • Assists with the management of vendor relationships and associated process improvements. • Acts as a spokesperson for the department under the guidance of the Senior Liaison. • Effectively communicates and collaborates with external business partners and internal teams. • Documents complex systems and processes. • Provides guidance on documentation of all process, procedure, and workflows and enhancements. • Perform training to internal staff and external clients and vendors as needed. • Back-up for Senior Case Management Liaison.

🎯 Requirements

• Bachelor's degree in a relevant field or equivalent work experience, preferred. • 1-3 years related experience in healthcare/health insurance required. • Prior Account Management / Client Management experience a plus. • Comfortable with advanced medical terminology. • Strong leadership, communication, and collaboration skills. • Intermediate level work experience with Microsoft Office, Word, and Excel Access and Power Point software applications.

🏖️ Benefits

• Medical • Dental • Vision • Life and Disability Insurance • Generous Paid Time Off • Tuition Reimbursement • EAP • Technology Stipend

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