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Bodily Injury Adjuster – Represented, Moderate/Complex

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $56k - $92k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Allstate's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Logo of Allstate

Allstate

10,000+ employees

Founded 1931

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Investigate automobile accidents involving single or multiple vehicles resulting in property damage and/or bodily injury with attorney/litigation involvement • Assess coverage, liability, and damages • Provide customer service through voice calls, email, text messages, and sometimes video chat • Negotiate fair and timely injury settlements with customers, vendors, third-party carriers, and claimants • Handle a high volume of moderate/complex pending claims • Perform detailed damage reviews and interpret policies to determine coverage • Evaluate and negotiate claim settlements in accordance with legal and business methodologies • Use estimate tools, job aids, settlement platforms, and other claims technology • Execute policies according to policy agreements • Maintain clear, timely, and accurate claim documentation in the claims system • Keep customers updated on claim progress and accommodate communication preferences

🎯 Requirements

• Prior represented third-party casualty claim handling experience is required • Candidates must reside in the Eastern or Central Time Zones • Ability to handle a high volume of pending cases • Experience with third-party casualty adjusting, first-party collision, and third-party property damage claims • Proficient communication skills, especially over the phone • Ability to work independently and remotely while managing time efficiently • Proficient knowledge of insurance policies, coverage, liability determination, and state regulations • Strong critical thinking and problem-solving skills • Knowledge of innovative tools and platforms for claims evaluation • Background investigation required • Dedicated, private workspace free from distractions with appropriate desk and seating • Reliable internet with minimum speeds of 50 MB download and 5 MB upload • This position is not available to residents of California, Washington, Alaska, Hawaii, and Puerto Rico • Adjuster and/or appraiser license may be required within 60 days of hire, if applicable • Proficient in Microsoft Office Suite is a plus • 2–5 years of moderate/complex bodily injury claim handling experience preferred • Prior litigation claims experience is a plus • Claims experience in South Carolina, North Carolina, or Alabama highly preferred • Florida, Georgia, Nevada, Texas, or California claims experience preferred

🏖️ Benefits

• Competitive pay with needed support for continuous development and career advancement • Flexibility in scheduling • Time off policy supporting work/life balance • Healthcare benefits • 401K/pension • Education reimbursement • Initial and ongoing training • $1000 Licensing Sign on Bonus may be available for applicable active licenses • Comprehensive technology setup including laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement for employees eligible to work from home

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