Customer Experience Product Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $98.1k - $167.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Allstate

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1931

💸 Finance

💰 Post-IPO Equity on 2014-01

Insurance • Finance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Leads and facilitates business area processes. • Proactively solves potential problems with other product teams. • Effectively influences the priorities of other squads/functions. • Writes thought leadership emails. • Communicates clearly in group meetings. • Writes and gives presentations to enterprise. • Structures strategic conversations. • Drives Business Area Strategy. • Generates high value from User Science tools that strongly influences product direction. • Able to empathize successfully with different user types to reach successful product conclusions. • Leads in-person or remote interviews without bias to collect use cases.

🎯 Requirements

• 5 or more years of experience (Preferred) • Agile Methodology • Communication • Continual Improvement Process • Customer Centricity • Presentations • Process Improvements • Product Business Development • Product Direction • Product Management • Product Strategies • Stakeholder Relationship Management • Strategic Collaborations

🏖️ Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. • Monthly connectivity reimbursement to help offset internet costs. • Dedicated, private workspace required when working from home, free from distractions. • Reliable internet required, with minimum speeds of 50 MB download and 5 MB upload.