Digital Product Manager – AI-Powered Customer Experiences

🔥 18 minutes ago

🇺🇸 United States – Remote

💵 $110k - $181k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

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Logo of Allstate

Allstate

10,000+ employees

Founded 1931

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Own and execute a prioritized product roadmap aligned to strategy, customer value, and measurable outcomes • Manage cross-functional demand by clarifying intent, evaluating value, and driving transparent, outcome-based prioritization • Define clear problem statements and success criteria in partnership with users and stakeholders • Use research, analytics, and raw data to surface insights, validate assumptions, and inform roadmap and delivery decisions • Advocate for intuitive experiences and contribute to solution design from concept through execution • Identify and apply AI, including GenAI and agentic technology, rapidly experimenting to responsibly scale ideas into production • Collaborate across engineering, UX, architecture, business, and technical and non-technical teams • Manage stakeholder expectations and demand by prioritizing high-value work and making tradeoffs explicit • Turn strategy into tangible outcomes including stories, designs, and shipped capabilities

🎯 Requirements

• 3+ years of hands-on product management experience with a strong execution track record • Experience working with AI technologies (Google, Anthropic, Azure, or AWS); scaling AI-powered products is a plus • Proficiency in Agile product development • Comfort operating in ambiguity • Strong data literacy with the ability to independently analyze and query data • Background investigation required • Must have a dedicated, private workspace free from distractions, with appropriate desk and seating • Reliable internet required, with minimum speeds of 50 MB download and 5 MB upload • Allstate generally does not sponsor individuals for employment-based visas for this position

🏖️ Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement to help offset internet costs for employees eligible to work from home

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