Director, Claims Field Leadership

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🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $167k - $230k / year

⏰ Full Time

🟠 Senior

👔 Director

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Allstate

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1931

💸 Finance

💰 Post-IPO Equity on 2014-01

Insurance • Finance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Lead all aspects of field claims operations for a geographic region or designated line of business • Drive achievement of financial, operational, customer, and talent objectives • Maintain accountability for loss cost, claim expense management, claim quality, and compliance outcomes • Ensure consistent execution of claim policies, procedures, and regulatory requirements • Monitor business performance and implement corrective actions to improve results • Develop and execute strategies that advance claim effectiveness, customer outcomes, and operational performance • Partner with Claims Delivery leaders to identify opportunities for process redesign, technology enablement, and advanced analytics solutions • Lead initiatives that modernize claim operations and support a digital-first claims experience • Design and implement operational improvements that increase efficiency, consistency, and quality

🎯 Requirements

• 12+ years of progressive claims leadership experience within Property, Casualty, Auto, Liability, or related insurance disciplines • Experience leading large operational teams through multiple levels of leadership • Proven success driving operational performance, process improvement, and organizational transformation • Experience managing financial results including loss cost and expense performance • Demonstrated ability to lead cross-functional initiatives and influence senior stakeholders • Bachelor's degree preferred or equivalent combination of education and experience

🏖️ Benefits

• Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement to help offset internet costs • Remote work options • Paid time off • Professional development opportunities