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Senior Service Processing Support Associate

Job not on LinkedIn

🔥 14 minutes ago

🇺🇸 United States – Remote

đź’µ $19 - $30 / hour

⏰ Full Time

đźź  Senior

Where this job comes from

Posted on Allstate's careers page, not through a job board

First seen by Remote Rocketship 14 minutes ago

Logo of Allstate

Allstate

10,000+ employees

Founded 1931

đź’Ľ Consulting

📦 Logistics

🛡️ Insurance

đź’° Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

đź“‹ Description

• Process, review, and investigate issues related to policies and/or systems • Utilize extensive knowledge of applications to investigate and resolve inquiries • Identify, validate, and analyze system issues • Assist in defining code fixes for systems • Lead root-cause problem-solving and provide expertise on process improvements and efficiency gains • Research and respond to inquiries regarding rules, rates interpretations, contracts, and/or products • Investigate and provide testimony in trials/depositions as needed • Contribute to advanced analytic and metric research • Direct, lead, or consult on complex investigation efforts, including internal/external audits or examinations • Resolve complex issues under minimal direction and consult on application design and support procedures

🎯 Requirements

• 0-2 years experience (Preferred) • Background investigation required • Allstate generally does not sponsor individuals for employment-based visas for this position • Dedicated, private workspace free from distractions when working from home • Appropriate desk and seating • Reliable internet with minimum speeds of 50 MB download and 5 MB upload • Valid Photo Identification available at the start of the interview • Must join virtual interview with camera on • No supervisory duties

🏖️ Benefits

• Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement to help offset internet costs • Fully remote work arrangement

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