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Contact Center Representative

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πŸ•’ May 13

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Logo of Aloha Pacific Federal Credit Union

Aloha Pacific Federal Credit Union

51 - 200 employees

Founded 1936

🏦 Banking

πŸ’Έ Finance

Banking β€’ Finance

Aloha Pacific Federal Credit Union is a member-focused federal credit union that provides financial services to its members, emphasizing long-term relationship-building. For over 85 years the organization’s mission has been "Building Lasting Relationships," and it promotes a community-oriented, member-first approach as reflected in its tagline, "When You Have Aloha Anything is Possible!"

πŸ“‹ Description

β€’ Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures.

🎯 Requirements

β€’ One (1) year certificate from college or technical school β€’ Six (6) months related experience and/or training; or equivalent combination of education and experience β€’ Knowledge of and experience with customer service principles and practices β€’ Administration and clerical processes β€’ Six (6) months or more in a call center environment highly preferred β€’ Credit must be in good standing. β€’ Must be bondable pursuant to Β§713.3(b) of the NCUA’s Rules and Regulations.

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