Senior Brokerage Operations Associate

🕒 October 22

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 25%

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Alpaca

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔌 API

💳 Fintech

₿ Crypto

API • Fintech • Crypto

Alpaca is a fintech company that provides a comprehensive brokerage and trading platform through a suite of APIs. These APIs enable developers and businesses to integrate algorithmic trading, app development, and embedded investing into their services. Alpaca offers services like trading in US stocks, ETFs, and cryptocurrency with options for local currency transactions. The company is recognized for its cyber security practices and is a member of FINRA and SIPC. Alpaca is ideal for fintech startups, broker-dealers, hedge funds, and other financial services looking to build sophisticated trading applications and platforms with minimal friction through their well-documented Broker API.

📋 Description

• Own account lifecycle and client/introducing-broker servicing, including onboarding handoffs, KYC/AML operations interfaces, maintenance, and transfers • Define scalable account opening, trade processing, and client cash and securities custody processes for ACCC • Establish operating splits with partner brokers across accounts, trades, and client assets • Own trade lifecycle operations including capture, affirmation, clearing, settlement, fails, and breaks • Manage custody and asset servicing, including segregation, security movements, corporate actions, and cash • Build books and records, reconciliations, exception management, and operational controls • Develop registered-account and tax operations for TFSA, RRSP, RESP, tax lots, cost basis, withholding, and reporting • Create day-two production runbooks, escalations, vendor/custody interfaces, and BCP/DR playbooks • Translate Canadian dealer, clearing, custody, and operational-risk requirements into SOPs, RACI, controls, and exception paths • Redesign high-volume and high-risk work for straight-through processing, rules, exception queues, and measurable SLAs • Prototype and productize AI-assisted operations with appropriate human oversight • Prepare for ACCC go-live and drive continuous improvement after launch • Collaborate with the ACCC President / UDP, Compliance, Product, Engineering, and global Operations • Coach partners through expertise, documentation, and decision logs without managing a team

🎯 Requirements

• 10+ years deep, hands-on Canadian brokerage operations experience at a CIRO dealer, carrying broker, custodian, clearing firm, or brokerage ops function in Canada • Fluent in clearing / settlement, custody, CDS / CDSX (or equivalent), fails, corporate actions, tax, cash / securities operations, account servicing, and introducing / carrying arrangements • Demonstrated depth in at least two of: clearing / settlement; custody & asset servicing; books & records / reconciliations; registered accounts & tax • Regulatory-literate in CIRO / provincial securities / CSA context • Experience redesigning and shipping process and tooling changes that stuck • Practical experience with workflow automation, rules engines, RPA, or AI-assisted operations • Exceptional written communication for SOPs, RACI, decision logs, and cross-functional requirements • Nice-to-haves include greenfield Canadian dealer / clearing / custody stand-up, API-first or broker-as-a-service platforms, US and Canada dual-entity operations, deep CDS / CDSX experience, registered-account or Canadian tax-ops stand-up, and AI-native operations workflows

🏖️ Benefits

• Competitive Salary & Stock Options • Health Benefits • New Hire Home-Office Setup: One-time USD $500 • Monthly Stipend: USD $150 per month via a Brex Card

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