Retail Operations Advisor

🕒 October 21

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

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McKesson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1833

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

McKesson is a diversified healthcare leader specializing in pharmaceutical distribution, medical supplies, and healthcare services. Their solutions facilitate patients' access to life-changing therapies, support efficient operations for pharmacies, health systems, and clinics, and address critical issues such as drug shortages through a resilient supply chain. McKesson provides comprehensive services such as pharmacy management software, consulting, and technology solutions for specialty practices, focusing on improving health outcomes and advancing the pharmaceutical industry. They work closely with biopharma companies to enhance medication access, adherence, and commercialization while supporting oncology and biopharma practices through data-driven insights and real-world evidence.

📋 Description

• Maintain and develop the customer base within the retail banner group. • Collaborate on the implementation of banner and wholesaler programs and services, and provide members with advisory support on branch operations. • Contribute to the training and development of store management and employees while identifying operational opportunities and helping members implement cost-effective solutions. • Act as a business partner to help branches access available resources from the banner and McKesson Canada when needed. • Establish, maintain, and strengthen business relationships with members. • Contribute to the process of renewing banner agreements with members. • Help pharmacy owners in the assigned territory increase sales and profitability. • Encourage member participation in various banner programs suited to their business model. • Implement programs and strategies to increase private-label sales. • Plan and implement a regular store-visit schedule within the assigned territory. • Prepare and present business reviews to members. • Provide operational support and training to branches as needed. • Act as a liaison between the store, retail banner services, and preferred suppliers to communicate and resolve customer concerns.

🎯 Requirements

• College certificate or diploma in administration, management, marketing, or a related field. • 5 to 10 years of relevant experience in pharmacy or retail. • Valid driver's license and availability to travel (Greater Montreal, Laurentians, and Abitibi territories). • Strong organizational skills. • Excellent priority-management skills. • Flexibility in a changing environment. • Results-oriented. • Professionalism. • Ability to work independently and as part of a team. • Strong interpersonal skills to build relationships based on trust. • Excellent written and verbal communication skills. • Sales and negotiation skills. • Creativity. • Accountability. • Beginner-level knowledge of Microsoft Office. • Comfortable working with various technologies. • French-English bilingualism is an asset.

🏖️ Benefits

• Equal opportunity employer. • Employer committed to diversity. • Accommodations are available throughout all stages of the recruitment and selection process, up to the point of undue hardship.

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