Tracking Manager

Job not on LinkedIn

🕒 October 20

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 27%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 23 days.
• 14 open roles for a team of 12.
• No salary listed.

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Alpha Staffing and Recruiting

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

📦 Logistics

🎯 Recruiter

Logistics • Recruitment

Alpha Staffing and Recruiting is a boutique staffing and recruiting firm built specifically for the logistics and supply‑chain industry. They source and place operations, sales, and back‑office talent (including carrier sales/brokerage, operations, account management, and accounting/support roles) via domestic recruiting and dedicated offshore staffing teams. Relationship-driven and industry‑experienced, Alpha provides end‑to‑end services — intake and scoping, sourcing and interviews, onboarding support, and ongoing collaboration — and serves both hiring clients (logistics companies and brokerages) and candidates seeking logistics careers.

📋 Description

• Manage, lead, and supervise the tracking team to ensure efficient daily operations and consistent performance • Oversee real-time tracking of shipments and ensure timely status updates from pickup through final delivery • Monitor team productivity, performance metrics, and compliance with company procedures and customer requirements • Ensure tracking specialists proactively communicate with drivers, carriers, customers, and internal operations teams • Identify and resolve tracking-related issues, including missed check calls, delays, route deviations, and service disruptions • Develop and implement processes to improve tracking efficiency, communication, and shipment visibility • Train, mentor, and support team members while providing ongoing performance feedback • Coordinate with carrier sales, dispatch, and operations departments to ensure smooth shipment execution • Prepare performance reports and identify opportunities for process improvement

🎯 Requirements

• Previous management or supervisory experience in a transportation, logistics, or 3PL environment • Strong understanding of U.S. trucking operations, FTL/LTL shipments, and shipment tracking procedures • Proven ability to lead, motivate, and develop a team • Excellent communication, organizational, and problem-solving skills • Ability to manage multiple priorities in a fast-paced environment • Experience with TMS platforms, GPS tracking systems, and transportation management tools • Strong analytical skills and the ability to monitor KPIs and team performance • Proficiency in written and spoken English

🏖️ Benefits

• Fully remote position • Opportunity to lead and develop a tracking team • Professional growth within an expanding logistics company • Competitive compensation based on experience

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