Account Manager – Consulting, Professional Services

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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AlphaSense

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 Debt Financing on 2022-06

Consulting • Healthcare • Marketing

AlphaSense is a market intelligence and search platform that empowers companies to unlock critical insights across an extensive universe of public and private content, including company filings, broker research, expert calls, and market trends. Its AI-driven technology affords users the ability to conduct comprehensive due diligence with speed and accuracy, reducing uncertainty and blind spots in decision-making. Trusted by major corporations, financial institutions, and asset management firms globally, AlphaSense serves sectors such as financial services, health care, and technology by providing generative AI-powered solutions that integrate internal proprietary data with external premium content.

📋 Description

• Maximize retention rate across the book of business • Drive adoption of AlphaSense solutions into other business units of existing clients and exceed monthly, quarterly, and annual revenue goals • Identify revenue at risk to help prevent churn • Forecast retention rates • Collaborate with Account Executives to identify growth opportunities • Understand client businesses, roles, responsibilities, projects, and performance metrics to communicate with users and decision makers, identify white space, and craft messaging with Account Executives • Cultivate relationships with users and key stakeholders so AlphaSense is viewed as a business partner • Hold business reviews with key stakeholders • Conduct proactive outreach with relevant material and information • Serve as AlphaSense’s physical presence within clients through floor walks, lunch-and-learns, and similar activities • Advocate for AlphaSense to clients and for clients within AlphaSense • Gather client value stories and product feedback and circulate them internally to support product development, marketing, and sales

🎯 Requirements

• At least three years of experience in an account management role • Experience owning retention and growth for an existing book of business • Experience carrying renewal and expansion targets for managed client accounts after the initial sale • Demonstrated success managing and growing relationships within Fortune 1000 clients • Internal and external relationship management skills • Strong business acumen • Commitment to effective processes and tactics • Natural intellectual curiosity and ability to learn and adapt quickly • Understanding of best practices for client engagement within a SaaS environment • Exceptional oral, written, and presentation skills • Ability to distill and explain complex issues in simple terms • Prior experience in the listed industries is not required

🏖️ Benefits

• Performance-based bonus • Equity • Generous benefits program • Equal employment opportunity • Reasonable accommodation for qualified employees with protected disabilities • AlphaSense never asks candidates to pay for job applications, equipment, or training