Business Intelligence Analyst

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The ALS Association

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1985

🤝 Non-profit

⚕️ Healthcare Insurance

🌍 Social Impact

Non-profit • Healthcare Insurance • Social Impact

The ALS Association is dedicated to discovering treatments and a cure for Amyotrophic Lateral Sclerosis (ALS), also known as Lou Gehrig’s disease. The organization provides resources and support for those navigating the disease, including local support programs and assistance in finding treatment centers. The ALS Association is also actively involved in research and advocacy efforts, working to expedite treatment discoveries and secure policy changes. With a mission to serve and empower people affected by ALS, the association seeks to make ALS a livable disease for everyone until a cure is found. It offers numerous ways for individuals to volunteer, donate, and get involved in their efforts to combat ALS.

📋 Description

• Reporting to the Director, BI and Data Operations, the Business Intelligence Analyst will contribute to data-driven insights and actionable recommendations that support organizational priorities • Work cross-functionally with teams across the organization to understand the challenges each team faces and determine how data and process improvements can best address them • Build and maintain Salesforce reports and dashboards based on business requirements and user needs, gathered directly from stakeholders across the organization • Leverage AI tools such as Claude to create reports, analyses, data visualizations, and tools that extend beyond traditional Salesforce capabilities • Identify and resolve data quality issues as they arise, utilizing tools such as Salesforce, Claude, Excel, and Tableau • Collaborate with our Data Operations team as needed to investigate and address root causes • Evaluate business processes, gather and document requirements, and work with peers within the Data and Technology team to implement solutions that drive efficiency • Lead ongoing reviews and improvements of priority business processes across departments, partnering closely with department leads to understand needs and drive alignment • Serve as both project lead and project team member depending on the initiative, managing projects independently from planning through completion, including regular communication of project status with relevant stakeholders • Manage competing priorities and resources while monitoring deliverables to ensure timely completion • Conduct user acceptance testing and incorporate feedback to validate that solutions meet business needs before deployment • Translate data findings and process knowledge to support the Technology Enablement team in producing formal documentation • Conduct meetings and presentations to share findings and next steps, and effectively communicate insights to stakeholders ranging from individual contributors to senior leadership • Coach and guide end users on Salesforce reporting and interpreting data outputs to build data literacy across the organization.

🎯 Requirements

• Bachelor's degree in business or a related field and/or comparable work experience • A minimum of 2 years' experience in business analysis, data operations, or a related field; nonprofit experience preferred • Exceptional analytical and conceptual thinking skills with a natural curiosity and drive to explore new approaches and tools • The ability to influence stakeholders and work closely with them to determine acceptable solutions • Advanced technical skills related to databases and data visualization tools, including Salesforce, Tableau, and Excel • Experience with or openness to leveraging AI tools to enhance reporting and analysis • Experience creating detailed reports and speaking to audiences ranging from individual contributors to senior leadership • Strong written and verbal communication skills • A proven track record of leading and supporting projects independently, following-through on commitments, and managing competing priorities • Excellent planning, organizational, and time management skills • A collaborative team player who builds strong relationships across departments.

🏖️ Benefits

• Healthcare benefits • 401(k) plan with employer match • Short-term and long-term disability coverage • Basic life insurance • Well-being benefits • Paid time off • Several paid holidays