Central Reservations Agent

Job not on LinkedIn

🕒 July 11

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 8%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Alterra Mountain Company

WebsiteLinkedInAll Job Openings

10,000+ employees

📦 Logistics

🏨 Hospitality

✈️ Travel

Logistics • Hospitality • Travel

Alterra Mountain Company is a family of 17 iconic year-round resorts, offering the world’s largest heli-skiing operation and the Ikon Pass, which grants access to more than 50 mountain destinations globally. Headquartered in Denver, Colorado, it brings together a variety of outdoor brands driven by a passion for mountains and adventure. Some of its notable resorts include Steamboat, Winter Park, Palisades Tahoe, Mammoth Mountain, and Tremblant. The company also includes Alpine Aerotech, a helicopter support service center, and Aspenware, which specializes in technology services for the ski industry.

📋 Description

• Answer incoming calls and assist customers in booking ski and snowboard rentals, taking detailed notes on each call • Answer guest questions about our service, locations, and equipment • Upsell helmets, high-performance boots, damage insurance, and goggles based on customer needs • Call back missed calls /pending orders/loyal returning guests, answer emails and voicemails throughout your shift • Stay ahead of online bookings for your assigned markets, placing them and verifying missing information (we use Inntopia and Aspenware – we'll train you)

🎯 Requirements

• Comfortable navigating multiple computer programs at once (reservation software, shared inbox, phone systems – we’ll train you on our tools) • Reliable high-speed internet and a quiet home workspace • Availability for weekend and holiday shifts, our busiest periods • Previous call center experience preferred, not required

🏖️ Benefits

• Free Alterra Mountain Company Employee pass • Unlimited access to all Alterra Mountain Company owned resorts • Ability to upgrade to full Ikon Pass at heavily discounted rate • Ability to ski regularly * Barring blackout dates at Deer Valley • Access to 645+ industry discounted brands through Expert Voice • Discounted access to Rossignol/Dynastar/Lange equipment • 401K benefit and match for ALL staff members over 18 years old • Local ski pass reimbursement of up to $500 – in order to be eligible for reimbursement, you must work through your agreed upon end date