Dynamics 365 Project Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $125k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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Ambient

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Ambient is a collective of HVAC design and implementation firms, each entity esteemed in their respective regions with decades of experience. Our experts merge craft with care, delivering safety, comfort, and highly efficient, sustainable solutions for spaces that matter most: healthcare, commercial, and residential.

📋 Description

• Own sprint delivery in Jira across CRM, Field Service, and Business Central ERP, including development, QA, and UAT activity • Run Scrum ceremonies including daily stand-ups, sprint planning, backlog refinement, and retrospectives • Keep Jira an accurate, current reflection of work status • Prepare and deliver regular status reporting to product owners and senior management, highlighting achievements, timelines, risks, and issues • Establish and use delivery metrics including cycle time, throughput, defect trends, and rework trends to drive continuous improvement • Own backlog quality in Jira, ensuring work items contain specific requirements, priority, and business justification • Refine AI-assisted requirement drafts into complete user stories with clear, testable acceptance criteria • Distinguish scope changes from missed requirements and quantify business impact and urgency to support prioritization decisions • Serve as the primary point of contact for sprint activity across all three Dynamics 365 applications • Keep IT, product owners, and stakeholders aligned • Communicate sprint status, risks, and changes clearly and proactively to technical and non-technical audiences • Collaborate with technical teams, QA analysts, support analysts, and business users across the company

🎯 Requirements

• Hands-on experience with at least one Microsoft Dynamics 365 application (Sales/CRM, Field Service, or Business Central) in a delivery, functional, or business analysis capacity • Proven project management experience running Agile/Scrum delivery: sprint planning, stand-ups, backlog refinement, and release coordination • Demonstrated business analysis craft: user story writing, acceptance criteria, and requirements refinement • Proficiency with Atlassian Jira: work item management, reporting, and dashboards • Strong leadership and communication skills, with the ability to coordinate cross-functional teams and engage stakeholders at all levels • Proficiency with Microsoft 365 tools (Teams, SharePoint, Excel, PowerPoint) • Experience across more than one of the three Dynamics 365 applications: CRM, Field Service, and Business Central ERP • Exposure to ERP/CRM implementations, system integrations, or M&A systems integration • Problem-solving mindset, strong organizational skills, and attention to detail • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent practical experience • Minimum of 5 years of combined experience in project management and business analysis, ideally in ERP/CRM environments • Microsoft certifications such as PL-200 or MB-800 are a plus; PMP, CSM/PSM, or similar are also valued

🏖️ Benefits

• Support for Microsoft certifications • Professional development support