Telephonic Nurse Care Manager

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🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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AMC Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2002

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 Private equity on 2021-07

SaaS • Artificial Intelligence • B2B

AMC Health is an enterprise virtual care and remote patient monitoring company that provides clinician-led virtual care, AI-driven predictive models, and real-time physiometric data capture. It partners with health plans, health systems, government programs (including Veterans Affairs), employers, and clinical trials to reduce readmissions, improve chronic disease outcomes, and lower cost of care through an end-to-end platform combining RPM devices, predictive analytics, care management, and quality improvement services.

📋 Description

• Conduct comprehensive telephonic and virtual clinical assessments, including review and interpretation of biometric, RPM, and IVR data with trend analysis • Develop, implement, and adjust individualized nursing care plans aligned with patient goals, evidence-based practice, and organizational protocols • Engage patients using Motivational Interviewing techniques to drive behavior change, adherence, and self-management • Identify clinical risks, changes in condition, and urgent situations; escalate appropriately and in accordance with clinical guidelines • Collaborate with interdisciplinary care teams (internal and external) to coordinate care, referrals, and transitions across the continuum • Deliver proactive interventions aimed at reducing hospitalizations, ER visits, and overall cost of care • Document all patient interactions accurately, timely, and comprehensively in the electronic health record (EHR) • Participate in quality improvement initiatives, chart audits, and performance reviews to enhance clinical outcomes and care delivery • Perform care management activities in alignment with client-specific workflows, performance expectations, and service-level requirements • Maintain compliance with all clinical, regulatory, HIPAA, and organizational standards

🎯 Requirements

• Nursing degree from an accredited college or university (ADN or BSN required; BSN preferred) • Minimum of 5 years of broad clinical nursing experience • Minimum of 3 years of experience in one or more of the following: Care management or care coordination, Home health or transitions of care, Telehealth or virtual care, Chronic disease management (e.g., cardiac, pulmonary, endocrine) • Strong computer proficiency, including EHR documentation, navigating multiple systems, and troubleshooting basic technical issues • Ability to work assigned time zones and schedules based on client needs • Active, unrestricted RN license • Compact (NLC) license and/or California RN license required, depending on assignment

🏖️ Benefits

• Opportunity to work at the forefront of virtual care and remote patient monitoring • Mission-driven culture focused on innovation, collaboration, and patient impact • Competitive compensation and comprehensive benefits • Supportive, remote-first work environment with growth opportunities