CATI Interviewer

Job not on LinkedIn

🕒 September 17

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $0 - $30 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 6%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AMDEX Corp

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1987

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

AMDEX Corp. is a company dedicated to supporting the U. S. Department of Labor in its mission to enhance the workforce and provide essential services related to employment, safety, and labor regulations. The company focuses on delivering solutions in areas like disaster recovery assistance, health plans and benefits, and the enforcement of workplace safety standards, ensuring that U. S. workers are well-informed and protected in their employment settings.

📋 Description

• Conduct telephone interviews using a Computer-Assisted Telephone Interviewing (CATI) system • Read survey questions exactly as written and record respondent answers accurately • Review obtained data for completeness and accuracy • Work independently while contributing to overall team performance goals • Build skills through active engagement with feedback from colleagues and Team Leads • Conduct surveys regarding the quality of services provided by the Centers for Medicare & Medicaid Services (CMS)

🎯 Requirements

• High school diploma or GED equivalent • Clear phone enunciation and fluent English communication skills, written and oral • Strong active listening skills • Ability to engage positively with the public while remaining neutral and unbiased • Strong interpersonal skills, including courtesy, professionalism, and a cooperative attitude • Basic computer proficiency, including Microsoft Excel and Access • Ability to accurately type at least 30 words per minute • Ability to meet standard phone productivity and data quality metrics • Only US citizens and permanent residents will be considered • Must provide own high-speed internet service • Desired: 6+ months of call center, customer service, or collections experience • Desired: prior experience working with Medicare beneficiaries • Desired: fluency in reading, writing, and speaking Spanish • Resume and cover letter submission

🏖️ Benefits

• Medical, dental, and vision insurance (base plan employee premiums 100% company paid) • Employer-paid life and disability insurance • Short-term disability and long-term disability • Employee Assistance Plan • Employee discounts • 11 federal holidays • PTO accrual with carryover • 401(k) plan with annual company contribution • Company-paid cash balance plan • Flexible Spending Accounts for medical, dependent, and transit expenses • Tuition reimbursement • Training assistance • Fully remote work arrangement • Own high-speed internet service provided by the interviewer

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