Manager – International Account Development

🕒 September 2

🦌 Connecticut, Florida, +13 more states – Remote

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💵 $89.3k - $150.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Business Development (BDR)

👻 Ghost score 23%

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Logo of American Express

American Express

10,000+ employees

🏦 Banking

💸 Finance

🤝 B2B

Banking • Finance • B2B

American Express is a global financial services company that issues consumer, business, and corporate credit cards, operates payment and merchant services, and offers banking products such as savings accounts, certificates of deposit, and personal loans. It provides rewards and travel programs, corporate and B2B payment solutions, financial education and security services, and extensive cardmember and merchant support.

📋 Description

• Own and drive the global strategic vision for the account, including business plans and action steps for growth, retention, and client satisfaction • Develop and maintain executive-level relationships across business units and geographies • Collaborate with Product, Risk, Servicing, Technology, Legal, TLS, and Strategic Partnerships teams to deliver tailored solutions • Maintain deep knowledge of clients’ industries, platform models, organizational goals, and priorities in travel and digital commerce • Design and lead regular business reviews, communicating performance, insights, and opportunities • Consult with clients using a value-driven approach and quantify business impact • Identify and implement cross-sell opportunities across B2B Payment Solutions, Virtual Payments, and T&E card products • Achieve portfolio growth and retention targets • Serve as the point of escalation and resolution using structured action plans and project management tools • Analyze client financial performance and P&Ls to recommend profitability, working-capital, and efficiency strategies • Ensure contractual obligations, SLAs, and service expectations are met or exceeded • Design payment and servicing solutions for corporations with large-scale travel needs, including supplier negotiations, booking workflows, duty of care, and cost optimization

🎯 Requirements

• Strong track record of building relationships and influencing at the executive level, including presenting business cases and performance reviews to senior stakeholders • Demonstrated ability to lead cross-functional projects across virtual teams, regions, and internal departments • Skilled in navigating ambiguous or evolving client needs, with a proactive and strategic approach to solving problems • Experience developing and progressing a pipeline of opportunities through strategic, solution-based selling • Strong project management and organizational skills, with the ability to manage multiple priorities under tight timelines • Excellent communication and storytelling skills, with the ability to translate complex data into clear, compelling recommendations • Proficiency in developing strategic plans and action plans tailored to client-specific goals • High degree of professionalism, responsiveness, and customer service orientation • Minimum of 3 years of experience working within the corporate travel industry or travel technology space • Familiarity with the travel payment needs of large and multinational companies • Deep understanding of the travel agency operating model, travel technology and infrastructure, and integration of travel payment solutions • Residence in and travel within the posted East Coast/Midwest territory • Employment eligibility to work with American Express in the United States; visa sponsorship is not available

🏖️ Benefits

• Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities

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