Auto Claims Adjuster – Spanish Speaking

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🕒 June 2

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American Freedom Insurance Company

WebsiteLinkedInAll Job Openings

51 - 200 employees

💸 Finance

👥 B2C

Finance • B2C

American Freedom Insurance Company is a regional property & casualty insurer offering mandatory minimum limit auto insurance and related coverages through brokers and producers across several U. S. states. The company emphasizes customer service, claims handling, and long-term financial stability, holding an A+ (Superior) rating from A. M. Best. It serves individual consumers while partnering with agents and brokers for distribution and provides online services such as payments, claims reporting, and downloadable forms.

📋 Description

• Investigate & Resolve Claims: Assess and resolve auto claims with moderate supervision, focusing on coverage, liability, and damages. • Judgment & Decision-Making: Use sound judgment to determine exposure and the best course of action. • Cost Control: Minimize claims costs and expenses while ensuring a positive experience for policyholders. • Collaboration: Interact extensively with various parties involved in the claim process. • Process Improvement: Identify and implement ways to boost efficiency and effectiveness. • Timely Documentation: Clearly record and communicate claims activity for smooth resolution.

🎯 Requirements

• Minimum of 3 years’ experience in personal auto claims processing • Strong analytical and problem-solving skills with keen attention to detail • Proficient with technology and possesses excellent communication skills • Team-oriented, proactive, and resourceful with a “street-smart” mindset • Demonstrated expertise in coverage analysis and negotiation • Bilingual in Spanish and English is Required • Bachelor’s degree is a plus

🏖️ Benefits

• Competitive Salary: Rewarding your expertise and experience • Financial Security: 401K with up to a 6% company match • Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and vision coverage, Access to telemedicine services • Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best • Work-Life Balance: Monday-Friday, 8 am-5 pm CST • Holidays: At Least 6 Paid Holidays • Paid Time Off (PTO): PTO that can be used for vacation, personal, or sick time • Personal Days: Separate personal days for sickness, family needs, appointments or personal matters • Employee Recognition: We celebrate work milestones to show appreciation for your contributions • Professional Growth: Paid training, state licensing reimbursement, and opportunities for advancement • Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more