Casualty Claims Adjuster II

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Logo of EMC Insurance Companies

EMC Insurance Companies

1001 - 5000 employees

Founded 1911

Insurance

EMC Insurance Companies is a mutual insurance firm providing specialized business insurance solutions. They focus on commercial property insurance, liability insurance, workers' compensation, and business owners' policies. With a strong emphasis on personalized service, EMC collaborates closely with local agents to deliver comprehensive and tailored coverage. EMC is committed to understanding the unique challenges faced by its policyholders, offering risk management and loss control resources to help businesses safeguard their assets. Known for their dedicated partnerships and exceptional customer service, EMC ensures that businesses are prepared for the unexpected with their superior insurance solutions.

📋 Description

• Investigates and evaluates moderately complex auto and casualty claims • Initiates timely contact with insureds, claimants, and witnesses to explain the process and gather statements • Collects, reviews, and documents investigative reports, claim forms, and supporting materials in the claims system • Maintains accurate claim documentation, including activity logs, report summaries, and reserve analysis • Establishes and adjusts timely, appropriate reserves in line with company methodology • Identifies and pursues subrogation and recovery opportunities • Ensures adherence to state regulatory requirements • Manages low-complexity litigated files • Drafts coverage determinations with appropriate approvals • Provides clear, timely status updates to agents, insureds, and claimants

🎯 Requirements

• Bachelor’s degree or equivalent relevant experience • Three years of casualty claims adjusting experience or related experience • Relevant insurance designations preferred • Strong knowledge of the theory and practice of the claim function • Strong knowledge of insurance contracts, medical terminology and substantive and procedural laws • Strong knowledge of computers and claims systems • Ability to obtain all applicable state licenses • Good organizational and empathetic interpersonal skills • Strong written and verbal communication skills • Strong investigative and problem-solving abilities

🏖️ Benefits

• Health insurance • 401(k) plan match • Pension plan • OneEMC bonus plan • Professional development and growth opportunities • Tuition reimbursement • Competitive paid time off plan • Full day of volunteer time off annually • Wellness initiatives to improve team member well-being

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