Ancillary Claims Adjuster

🕒 June 24

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

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INTEGRO

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🚘 Automotive

🤝 B2B

📣 Marketing

Automotive • B2B • Marketing

INTEGRO is a company that has been serving the automotive industry for over 40 years, offering a diverse array of products and services tailored for various levels within the sector. Specializing in areas such as marketing, vehicle processing, car wash services, dealership support, customer retention, and loyalty programs, INTEGRO stands out as a comprehensive provider for automotive needs.

📋 Description

• Review and evaluate automotive extended warranty claims submitted by customers, dealerships, and repair facilities. • Verify claim information, including coverage, eligibility, and required documentation. • Conduct detailed investigations and assessments to validate claims and ensure coverage compliance. • Collaborate with internal departments and external repair facilities to resolve claim-related issues. • Ensure compliance with company policies, warranty guidelines, and legal regulations. • Process claims accurately and efficiently within established timelines. • Communicate claim decisions, approvals, and denials to all stakeholders promptly and professionally. • Provide exceptional customer service by addressing inquiries, concerns, and escalations regarding warranty claims. • Maintain organized, accurate records and documentation for all claims. • Identify trends and recommend improvements to enhance claims handling processes.

🎯 Requirements

• 5+ years of recent experience in automotive claims administration or a similar role. • Strong understanding of automotive systems, components, and repair processes. • Familiarity with warranty regulations, guidelines, and best practices in the automotive industry. • Exceptional attention to detail, analytical skills, and problem-solving abilities. • Proficiency with claims management systems/software. • Excellent communication, interpersonal, and decision-making skills. • Ability to manage multiple claims while maintaining accuracy and efficiency. • High level of professionalism and confidentiality. • Self-starter with the ability to work independently and collaboratively. • Must pass a background check and drug screening.

🏖️ Benefits

• Competitive compensation with bonus/incentive potential • Weekly payroll with direct deposit • Comprehensive healthcare options, including medical, vision, and dental insurance • 401(k) savings and retirement plans • Life insurance coverage • Paid time off (PTO) • Career growth and advancement opportunities within our dynamic and supportive team