Multi-Line Claims Adjuster II – Auto & Property Damage

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CCMSI

1001 - 5000 employees

Founded 1978

Insurance • Risk Management • Consulting

CCMSI is a company that provides comprehensive risk management services, focusing on claims management and consulting solutions. They offer services to help organizations mitigate risks, reduce costs, and improve operational efficiency through their expertise in claims handling and risk assessment.

📋 Description

• Investigate, evaluate, and adjust first-party auto and property damage claims, with some liability exposure • Confirm coverage and apply policy provisions to determine compensability • Conduct timely investigations, including gathering documentation, photos, and other supporting materials • Obtain and review supporting evidence (e.g., incident reports, CCTV when applicable) • Establish and maintain appropriate reserves within authority guidelines • Evaluate damage claims, including auto and non-auto property losses • Review medical documentation and evaluate injury exposures when present • Identify claims requiring carrier reporting and take appropriate action • Negotiate settlements within authority limits and client expectations • Manage claims to timely resolution, with many files closing within 30 days • Maintain accurate and up-to-date claim documentation, notes, and diary management • Communicate effectively with claimants and internal stakeholders • Coordinate with legal teams and outside counsel on litigated claims when applicable • Ensure compliance with corporate claim handling standards and service commitments

🎯 Requirements

• 3–5 years of claim handling experience, including first-party auto and/or property • Experience handling property damage claims (auto and non-auto) • Foundational understanding of coverage analysis and liability investigation • Ability to manage a moderate caseload in a fast-paced environment • Strong organizational skills and ability to maintain consistent diary follow-up • Experience evaluating damages and handling claims through resolution • Familiarity with multi-jurisdiction claim handling • Strong analytical and decision-making capabilities • Proficiency in Microsoft Office applications • Reliable, predictable attendance during assigned client service hours • Current adjuster license in home state or designated home state • Ability to obtain and maintain additional licenses (NY strongly preferred; FL, TX, AZ, AL, and others a plus)

🏖️ Benefits

• 4 weeks Paid time off that accrues throughout the year in accordance with company policy • 10 paid holidays in your first year • Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance • Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP) • Career growth: Opportunities to expand into more complex liability or multi-line roles • Culture: A supportive, team-based work environment

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