Admissions Representative

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 10%

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Logo of American Military University

American Military University

1001 - 5000 employees

💼 Consulting

🎖️ Defense

🏥 Healthcare

Consulting • Defense • Healthcare

American Military University is an accredited online university founded to serve military servicemembers and has expanded to serve working adults and civilian learners through flexible, career-focused undergraduate and graduate programs. It operates as part of the American Public University System, emphasizing accessible, affordable distance education with specialized centers (e. g. , Center for Cyber Defense, Center for Space Studies) and a mission to prepare students for service and leadership in a global society.

📋 Description

• Consult and advise potential students to discover goals and recommend solutions • Support degree planning, payment, transfer credit, and enrollment decisions • Develop and implement action plans to help students achieve identified goals • Follow up with potential students by telephone, email, or other electronic means • Make admissions decisions regarding fulfillment of admission requirements and follow-up strategies • Evaluate academic records and documents for admission to APU/AMU programs • Use CRM and other software applications in Admissions • Resolve routine and escalated concerns for potential students • Maintain productive relationships with Financial Aid, Fulfillment, Veteran and GI Bill assistance, Student Services, and Marketing departments • Follow student recruitment and enrollment campaigns and strategies • Meet or exceed departmental performance goals and metrics • Perform other duties and assist with special projects as assigned

🎯 Requirements

• 1–2 years of work experience in telemarketing, sales, service, online or higher education preferred • Associate degree required • Ability to consult and advise potential students regarding degree planning, payment, transfer credit, and enrollment decisions • Ability to evaluate academic records and documents for admission • Proficiency with Customer Relationship Management (CRM) and other Admissions software applications • Ability to protect student account privacy in compliance with the Family Educational Rights and Privacy Act (FERPA) • Ability to resolve routine and escalated student concerns professionally and efficiently • Ability to meet or exceed performance goals and metrics • Ability to adhere to assigned work schedule • Ability to maintain a professional appearance

🏖️ Benefits

• Full-time remote work • Equal opportunity employment • Compensation and benefits information available upon request for eligible residents of states with designated pay transparency requirements

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