Scheduling Operations Specialist

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $50k - $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

American Veterinary Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 Non-profit

🏥 Healthcare

💰 Private Equity Round on 2021-02

Non-profit • Healthcare

American Veterinary Group is a leading organization that operates over 100 general practice and UrgentVet locations across the Southern United States. The company specializes in veterinary hospitals and provides a flexible partnership model for veterinary business owners, whether they are younger veterinarians looking to invest in a practice or experienced veterinarians preparing for retirement. They focus on hospital acquisitions and aim to support veterinary professionals at all stages, while continuously expanding their network of hospitals and seeking new talent within the veterinary field.

📋 Description

• Coordinate relief veterinarian scheduling across multiple hospitals and markets using the Vetcher scheduling platform. • Review and manage pending shift requests and approvals. • Monitor open shifts and identify upcoming coverage risks. • Partner with Practice Managers and Regional Directors on critical staffing needs and coverage strategies. • Manage cancellations, schedule changes, and backfill needs. • Support urgent and last-minute coverage while balancing availability, hospital needs, and costs. • Coordinate with approved relief staffing agencies when additional coverage is needed. • Maintain accurate schedules, veterinarian profiles, scheduling information, and shift records in Vetcher. • Assist with hospital openings, market expansions, and changing staffing needs. • Serve as a primary scheduling contact for relief veterinarians. • Communicate shift opportunities, approvals, cancellations, schedule changes, and platform information. • Build relationships with relief veterinarians and lead re-engagement efforts. • Support newly onboarded veterinarians with first-shift placement. • Partner with Talent Acquisition to identify recruiting needs. • Escalate veterinarian concerns, operational feedback, and recurring scheduling issues. • Partner with Practice Managers, Regional Directors, Talent Acquisition, and Operations on staffing priorities. • Support hospital teams with Vetcher processes and best practices. • Provide platform support, basic troubleshooting, and issue coordination. • Support scheduling processes, standard operating procedures, training, and education. • Monitor scheduling metrics, staffing trends, engagement, coverage risks, rates, and labor costs. • Provide updates on high-priority and difficult-to-staff markets. • Develop data-driven strategies to improve scheduling performance. • Identify scheduling challenges, resolve discrepancies, and escalate high-risk staffing concerns. • Manage multiple markets, priorities, and time-sensitive staffing needs.

🎯 Requirements

• Bachelor's degree or equivalent combination of education and relevant work experience. • Strong organizational, prioritization, and time-management skills. • Excellent written and verbal communication skills. • Strong customer service and relationship-building skills. • Ability to manage multiple markets, schedules, and competing priorities simultaneously. • Strong problem-solving skills and ability to make decisions in a fast-paced environment. • Detail-oriented with a high level of accuracy. • Comfortable working with scheduling platforms, reporting tools, and technology. • Ability to interpret scheduling data and identify trends or areas of concern. • Ability to work collaboratively across Talent Acquisition, Operations, Accounts Payable, IT, and hospital leadership teams. • Comfortable navigating difficult or time-sensitive conversations with professionalism. • Ability to adapt to changing staffing needs and evolving processes. • Previous experience in scheduling, staffing, recruiting, workforce management, veterinary medicine, healthcare, or a related field is preferred. • Experience supporting a multi-location organization is a plus.

🏖️ Benefits

• Health Care Plan with Medical, Dental, and Vision options. • 401(k) match. • Generous paid time off (PTO). • Six (6) weeks of paid Parental Leave. • One (1) annual Work/Life Balance Day off. • Short-term and long-term disability options. • Supplemental insurance options. • Discounted veterinary care. • Hands-on and e-learning opportunities. • Professional development and career growth opportunities. • Quarterly performance-based bonuses.