Catastrophe Property Field Claims Adjuster

🔥 0 minutes ago

⛰️ Colorado, Illinois, +12 more states – Remote

⛰️ Colorado – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🌾 Nebraska – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $57k - $94k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

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American Family Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1927

🛡️ Insurance

💸 Finance

👥 B2C

Insurance • Finance • B2C

American Family Insurance is a leading insurance company offering a range of personal insurance products including home, auto, life, and umbrella insurance. With a focus on customer satisfaction, American Family Insurance is trusted by over 12 million customers and has earned high ratings for its digital insurance shopping experience. The company emphasizes the convenience of managing insurance through its MyAmFam app, allowing customers to pay bills, file claims, and access policy information easily. The company also offers significant discounts for bundling multiple insurance products. American Family Insurance is headquartered in Madison, Wisconsin, and is committed to customer service, corporate responsibility, and community involvement.

📋 Description

• Investigate and maintain property catastrophe claims • Determine liability, secure information, review coverages, arrange appraisals, and settle claims • Report to the CAT Property Claims Manager • Deploy to the field when a catastrophe occurs • Investigate claim origin and cause by contacting insureds, claimants, agents, attorneys, contractors, experts, investigators, adjusters, public personnel, and other parties • Identify complex issues and seek assistance as needed • Handle claims on a good faith basis, including first-party and third-party claims under multiple policy types and endorsements • Conduct on-site inspections, evaluate damages, and negotiate claims with relevant parties • Respond to customer inquiries, make decisions, and close files as needed • Interpret policies, leases, bylaws, declarations, articles, and contract coverages and apply them to assigned losses • Provide parties with claim-process information and status updates; answer questions or redirect inquiries • Complete other assignments, duties, or projects as required

🎯 Requirements

• Demonstrated experience providing customer-driven solutions, support, or service • Demonstrated experience handling first-party and third-party, multiline claims across operating territories, or equivalent experience • Demonstrated experience handling moderately complex claims, or equivalent experience • Solid knowledge of casualty coverage policies and endorsements, or equivalent knowledge • Solid knowledge of each phase of the claim-handling process, or equivalent knowledge • Valid driver's license and acceptable driving record required • Obtain state-specific property casualty claims licensing as required • Ability to travel up to 50%; catastrophe duty travel up to 75% as applicable • Ability to conduct inspections in homes and other hazardous or challenging environments • Ability to ascend and descend ladders, stairs, scaffolding, ramps, poles, and similar structures • Ability to move through tight and confined spaces • Ability to adjust or move objects up to 50 pounds in all directions • Ability to work in low and high temperatures, precipitation, wind, noisy environments, hazardous conditions, poor ventilation, and small or enclosed spaces • Successful applicable background checks • Signing a non-disclosure agreement for proprietary information, trade secrets, and inventions • Sponsorship is not considered unless specified in the posting

🏖️ Benefits

• Company fleet vehicle, with an option for personal use • Relocation support for eligible candidates • Comprehensive medical, dental, vision and wellbeing benefits • Competitive 401(k) contribution • Pension plan • Annual incentive • 9 paid holidays • Paid time off program (23 days accrued annually for full-time employees) • Student loan repayment program • Paid-family leave • New Employee Orientation and relationship-building support • Reasonable accommodation support