Lead Litigation Desk Adjuster – Construction Defect

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Logo of American Family Insurance

American Family Insurance

10,000+ employees

Founded 1927

💸 Finance

👥 B2C

Insurance • Finance • B2C

American Family Insurance is a leading insurance company offering a range of personal insurance products including home, auto, life, and umbrella insurance. With a focus on customer satisfaction, American Family Insurance is trusted by over 12 million customers and has earned high ratings for its digital insurance shopping experience. The company emphasizes the convenience of managing insurance through its MyAmFam app, allowing customers to pay bills, file claims, and access policy information easily. The company also offers significant discounts for bundling multiple insurance products. American Family Insurance is headquartered in Madison, Wisconsin, and is committed to customer service, corporate responsibility, and community involvement.

📋 Description

• Investigate high exposure construction claims by contacting the appropriate parties including insureds, agents, attorneys, contractors, experts, other adjusters, etc. • Interprets and determines policies and contracts • Handles Additional Insured claims under multiple policy types and numerous endorsements • Make independent decisions but recognize when assistance is needed • Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas • Serves as a mentor and subject matter expert for less experienced adjusters • Participates in Large Loss committees

🎯 Requirements

• deep expertise managing complex, multi-party construction defect claims • demonstrated capability in coverage analysis (additional insured endorsements, “other insurance,” tender/defense and indemnity positions) • strong negotiation skills when dealing with general contractor attorneys and adjusters • obtain state specifically all lines claim licensing as required

🏖️ Benefits

• comprehensive medical, dental, vision and wellbeing benefits • competitive 401(k) contribution • pension plan • annual incentive • 9 paid holidays • paid time off program (23 days accrued annually for full-time employees) • student loan repayment program • paid-family leave

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