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Senior Salesforce Technical Lead

🕒 May 21

🇺🇸 United States – Remote

💵 $126.6k - $171.2k / year

⏰ Full Time

🟠 Senior

🌐👩‍💻 Salesforce Developer

Where this job comes from

Posted on Amgen's careers page, not through a job board

First seen by Remote Rocketship May 21

Logo of Amgen

Amgen

10,000+ employees

Founded 1980

🏥 Healthcare

🧬 Biotechnology

💊 Pharmaceuticals

💰 $28.5G Post-IPO Debt on 2022-12

Healthcare • Biotechnology • Pharmaceuticals

Amgen is a global leader in biotechnology, focusing on the development and commercialization of innovative medicines made from living cells. The company aims to treat serious illnesses, often targeting diseases with limited therapeutic options. Amgen emphasizes scientific innovation and is committed to ethical research, patient safety, and environmental sustainability. It actively engages in clinical trials and is known for its contributions to the fields of cancer treatment and obesity management among others.

📋 Description

• Deliver technology services and solutions for the Patient Support Services product team on the Pulse Service platform • Craft and build secure, scalable solutions on the Salesforce.com platform • Support development of the Patient Support Services platform • Monitor the Salesforce roadmap and capabilities • Develop standard methodologies and optimize engineering or release processes • Collaborate with program management, development, operations, customer service, sales, brand/marketing, legal, and safety teams • Recommend strategic technology solutions aligned with patient services strategy • Handle day-to-day Salesforce development using Apex, Visual Force, Lightning Web Components, and Aura • Create customizations and integrations • Lead major projects as a solution architect and mentor junior resources • Model data structures aligned with Health Cloud and Service Cloud objects • Develop custom applications using APEX, JavaScript, Visual Force, AJAX, HTML, and CSS • Apply standard methodologies to build Salesforce.com applications • Configure Salesforce security, including Organization-Wide Defaults, sharing patterns, profiles, and permissions • Communicate software and system designs using UML • Apply abstractions and service-orientation to foster scalability • Develop test classes and automation to validate business logic • Work with business analysts, QA analysts, and project managers • Research Salesforce capabilities and provide gap analyses • Develop project estimates

🎯 Requirements

• Doctorate degree OR Master’s degree and 3 years of development experience OR Bachelor’s degree and 5 years of development experience OR Associate’s degree and 10 years of development experience OR High school diploma / GED and 12 years of development experience • Experience with SFDC Service Cloud/ Health Cloud in a call center environment • Experience working in a regulated industry such as healthcare or life sciences • Ability to work in a changing environment and prioritize multiple projects simultaneously • Superb interpersonal skills to work across and up through the organization • Advanced problem-solving capabilities • Working understanding of Agile, Scrum, Design Thinking, and Lean Startup principles • Experience with Tableau and other reporting and analytics tools • 2+ years of experience developing and customizing Salesforce.com applications via web services, Apex, SOQL, Aura, Lightning Web Components, Visual Force, Visual Studio Code, IDE, Data Loader, Reports and Dashboards • 4+ years of working with clients and vendors developing solutions and supporting projects from requirements capturing to release management • Experience integrating Salesforce.com with other applications • Salesforce and/or AGILE Certifications • Experience with Amazon Web Services and/or Amazon Connect

🏖️ Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions • Group medical, dental and vision coverage • Life and disability insurance • Flexible spending accounts • A discretionary annual bonus program • Stock-based long-term incentives • Award-winning time-off plans • Flexible work models where possible • Career development opportunities • Financial plans with opportunities to save towards retirement or other goals • Work/life balance

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