Renewals Specialist, Sales

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $57k - $60k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

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Amplify

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

📚 Education

💰 Series C on 2023-05

Education

Amplify is a pioneering company in K–12 education, dedicated to providing next-generation curriculum and assessment solutions. Since 2000, Amplify has been developing programs that empower educators with powerful tools, facilitating the development of comprehensive literacy and math systems for students in thousands of school districts globally. Their suite includes the Amplify CKLA literacy program, Desmos Math, and Amplify Science, all designed to align educational practices with the Science of Reading and evidence-based strategies. Amplify also offers professional development through podcasts and webinars, supporting teachers with insight and innovation.

📋 Description

• Drive end-to-end renewal processes for assigned accounts, ensuring timely and accurate completion • Generate and refine renewal quotes with strong attention to detail • Proactively engage customers approaching subscription expiration to secure on-time renewals and maximize retention • Execute high-volume renewal activities, including quoting, follow-up, and coordination • Maintain professional communication with customers and internal stakeholders throughout the renewal process • Identify and support cross-sell and upsell opportunities to drive account growth • Leverage product knowledge to enhance renewal conversations and uncover expansion opportunities • Collaborate on and escalate service-related issues to ensure timely resolution • Partner with Account Executives and Customer Success teams on renewal strategy and account alignment • Maintain accurate pipeline data in Salesforce to support visibility and forecasting • Ensure renewal activities are properly documented for tracking and reporting • Meet established workflow SLAs while delivering speed, accuracy, and quality • Identify and recommend process improvements to increase efficiency and effectiveness • Support strategic projects aligned with the Renewals team goals • Pursue ongoing professional development, including product and market knowledge • Contribute to team knowledge sharing and best practices

🎯 Requirements

• Minimum of 2+ years of experience in an educational technology or K-12 school environment • Experience supporting or managing sales, contract renewals, or customer accounts with a demonstrated track record of success • Strong technical proficiency in Salesforce.com and Google Workspace or Microsoft Office applications, with the ability to manage, analyze, and interpret data effectively • Highly organized and dependable, with the ability to prioritize tasks, manage multiple deadlines, and follow through on commitments in a fast-paced environment • Ability to travel up to 10% for training and national sales meetings.

🏖️ Benefits

• 401(k) plan • stock options • competitive health insurance and mental health options • basic life insurance • paid time off • parental leave • access to best-in-class development programs