Revenue Cycle Supervisor

🔥 8 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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AMSURG

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

🏢 Enterprise

Healthcare • B2B • Enterprise

AMSURG is the nationally recognized leader in the strategic and operational management of ambulatory surgery centers (ASCs), providing high-quality, high-value same-day surgical services and a superior patient experience. The company partners with physician groups and health systems to form joint ventures and manages ASC operations, including anesthesia services and specialty centers for gastrointestinal, ophthalmology and orthopedic procedures. AMSURG emphasizes quality, consensus management with physician partners, and scalable operational expertise across the U. S.

📋 Description

• Directly oversee the technical workforce and ensure department objectives are accomplished • Supervise Customer Service Representatives handling high-volume patient calls through the Corporate ACD system • Monitor staff performance and conduct performance evaluations • Direct receivable, credit, and collection policies, goals, and objectives • Ensure efficient collection of open accounts receivable and compliance with credit and payment terms • Develop policies and procedures • Provide reporting and analysis on financial and process trends and recommend improvements • Train, support, facilitate, and perform analysis in billing, cash application, settlements, credit card processing, credit and collections, and other financial processes • Perform special projects and billing assignments • Monitor the ACD call system, call volumes, and performance metrics • Respond to patient and insurance-carrier complaints • Analyze and develop improvements for staff and the department • Guide staff development and advancement • Serve as an information resource for Business Operations regarding patient services and billing issues • Interview, hire, train, plan, assign, and direct employee work • Process biweekly payroll • Enforce information systems security policies and procedures • Mentor employees and direct reports, conduct evaluations, counsel, and provide corrective actions • Champion affirmative action efforts in staffing, training, and promotions • Enforce company and department policies and procedures • Assist teams and departments with inter- and intra-departmental improvements • Perform other duties as assigned

🎯 Requirements

• Demonstrated leadership experience focused on Revenue Cycle Management and/or Accounts Receivable in large, multi-state, integrated healthcare settings • Strong leadership presence • Strong analytical skills • Strong financial acumen • Strong relationship-building skills • Knowledge of Medicare, Medicaid, government payors, commercial insurers, and specialty contracts • Knowledge of medical insurance industry terminology • Knowledge of payor-specific billing and insurance follow-up requirements and guidelines • Knowledge of HIPAA, Sarbanes-Oxley, and other governmental regulations • Basic accounting skills • Effective oral and written communication in English • Organized work style and strong attention to detail • Minimum of three (3) years supervisory experience preferred • Experience coding medical records using ICD and CPT coding systems preferred • Medical Coding Certification preferred • High School diploma or GED required • Bachelor's Degree or 5+ years’ revenue cycle experience in lieu of degree, or equivalent combination of education and revenue cycle experience • Master’s Degree or MBA highly preferred • Regular and reliable attendance required • Compliance with information systems security policies and procedures

🏖️ Benefits

• Health and welfare benefit options • Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Healthcare FSA • Dependent Care FSA • Limited Healthcare FSA • Transportation and Parking FSAs • HSA • Matching 401(K) Plan • Paid Time Off • 9 observed holidays • Paid family leave • Minimum 20 days and up to 25 days of PTO per calendar year • Training and opportunities for professional growth • Recognition