Case Management Supervisor – Behavioral Health

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🔥 3 hours ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $60.3k - $132.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Supervise up to 14 case managers, including behavioral health case managers • Provide oversight to ensure member needs are met by auditing cases, providing direction, and reviewing cases with staff • Conduct individual and team meetings • Audit documentation and key measurements for each case manager • Manage the team for success • Meet regularly with the manager • Participate in leadership meetings, departmental and inter-departmental committees • Serve as lead for specialty caseloads and projects • Provide backup coverage for all case managers • Provide leadership and subject matter expertise to case managers • Conduct supervisory assessments and field visits, traveling primarily within Maricopa County

🎯 Requirements

• Must reside in Arizona • One of the following qualification paths must be met: • Active, unrestricted Arizona RN license in good standing and minimum 3 years of case management experience • Active Arizona social worker license in good standing and minimum 3 years of case management experience • Bachelor’s or higher degree in Psychology, Special Education, or Counseling, plus minimum 3 years of case management experience and minimum 3 years of management experience • Current Mercy Care Arizona Long Term Care Case Manager with a bachelor’s or higher degree in Health Care Administration/Management, Addictions Counseling, Human Services, Sociology, Vocational Rehabilitation, or a similar/related field determined by Mercy Care leadership; minimum 3 years of case management experience; minimum 3 years of leadership or management experience; and meeting or exceeding Mercy Care LTCS Case Manager performance standards • Knowledge of Arizona Long Term Care System (ALTCS) • Ability to provide oversight, leadership, and guidance to case management staff • Ability to travel up to 20% for supervisory assessments, field visits, and leadership meetings • Preferred: minimum 3 years of direct ALTCS case management experience • Preferred: minimum 3 years of management experience • Education summary: RN, BSW, or MSW, or bachelor’s degree in Psychology, Special Education, Counseling, or a related field • For internal candidates, degree equivalency in a similar or related field may be considered based on Mercy Care LTCS leadership guidance

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility • Recognition programs